★★★★★ · George Town
Seven Mile Beach, Grand Cayman, KY1-1209 George Town, Cayman Islands · #3 of 3 by guest score in Cayman Islands
Guest category scores, compared with the average across the 3 Cayman Islands hotels on this site.
| Rating category | The Ritz | Cayman Islands average | Difference |
|---|---|---|---|
| Location | 9.8 | 9.7 | +0.1 |
| Cleanliness | 9.8 | 9.8 | 0 |
| Value for money | 8.4 | 8.5 | -0.1 |
| Facilities | 9.8 | 9.8 | 0 |
| Comfort | 9.8 | 9.9 | -0.1 |
| Staff | 9.9 | 9.9 | 0 |
| Free WiFi | 9.2 | 9.6 | -0.4 |
LikedThe best service centric hotel we have ever stayed at....customer service, hospitality, efficiency, accomodations, service response from all the staff members was exceptional. The excellent location and beautiful beach were the icing on the cake.
LikedI had been traveling to this hotel for 20+ years and it’s still one of my favorite places. I had an emergency and the hotel was extremely helpful in offering assistance.
LikedLocation, activities on site, restaurants, cleanliness
LikedThe service was exceptional and the attention to detail was unmatched. It felt like they were reading my mind.
DislikedThe heat but that's not something that could be controlled. It was very expensive but also you get what you pay for and we got A LOT.
LikedThe staff were incredible, so friendly and beyond helpful
LikedThe property is amazing, very well organised with an incredible beach club on the most beautiful spot of the seven mile beach. There are different and very good restaurants and services to complete a perfect stay! The front desk, the concierge, the valet and all the staff are very kind at any occasion.
LikedBeautiful location and breakfast was top-notch/ delicious.
DislikedI love everything about my stay.
LikedEl Hotel de un lujo Muy elegante. Galerías de arte con excelentes Cuadros!! Todo el personal que forma parte del Hotel merece un 10
Reviews from verified guests.