LikedAs someone who has stayed at various hotels in the island, this has been my best experience so far! Hotel has a great location in Ornos, great view from most rooms. Rooms are very modern and nicely decorated. All facilities are new, they have nice breakfast and great food. You have everything you need in the room.
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Staff are fantastic. Concierge is extremely helpful, always available to be reached immediately through WA. Marcos and his staff running the lower area pool are great. Rooms are nicely cleaned, balconies are beautiful. Overall, it is a great hotel!
DislikedTransportation from the hotel to anywhere is way too expensive. If you call outside cars, it costs 50-60 euros and if you would like their drivers ( who are fantastic)- you are charged 80 (!)euros to most areas. Hotel cars should be even less expensive for guests but its the other way around. If you call other car services, you get better prices and 80 euros with the hotels cars to most detinations is not justified and not correct in my opinion. It must be more affordable for guests. I would suggest a chair in the balconies for guests. Fitness center could have been at a higher floor with some windows looking outside. Showers should have a little corner to hold personal belongings in my opinion.