Raffles Udaipur

LikedLocation and Luxury offered by the hotel You know as a human being we like everything which offered as Free... Game Zone was very good

LikedWhere do you start. Property, location, facilities, amenities and people. Genuinely first class all around.

LikedAmbient & property is good up to the mark and the house keeping team were good

LikedThe property exudes luxury and is quite remarkable. Its attention to detail is impeccable. The property is perfect for relaxing and enjoying the facilities. The spa is absolutely beautiful and the high teas are top notch. Staff are very attentive.

DislikedThey did have a mix up with our bookings for our high tea even though I booked months in advance but the team were quick to assist with rectifying their error and attempted to make our booking special none the less. The baggage upon departure was very slow to arrive on the boat when we were on a tight schedule.

LikedExquisitely maintained gardens, peaceful surroundings and birdlife! The evening Aarti and musicians were great. Priya at reception was awesome, very efficient and warm

DislikedAlthough these points will not affect my score and neither a re -visit I feel for constructive feedback and improvement it’s needed.. prior to check in a link was sent stating it will ensure a smooth process and I will only need to fetch the room card hence I did do it successfully but check in was delayed and errors made with my card where the wrong amounts were billed ( it was eventually corrected at check out). There were numerous power cuts during the stay hence the Tv / WiFi etc had constant interruptions. Possibly as there was a wedding there things were delayed ( I definitely request that more staff be added on these occasions as I have always experienced poor service at premium hotels when weddings were booked). The food was really tasty however I did get a chicken burger instead of the chickpea one and being vegetarian it was annoying However the chef did come through and apologised.. Also a cheeese masala dosa was ordered but a plain one arrived. These are small things that I simply overlooked but with Raffles it shouldn’t be.Also the staff sometimes don’t understand certain questions and I am not sure if this is because of the local language barrier or my accent 😅Enquiry into certain dishes and what they contain etc was fruitless and I ended up calling the concierge who explained it successfully!

LikedThe hotel was sublime, from the staff, to the decor, the food, the rooms. I think it has ruined every other hotel for me. We went here for the start of our honeymoon and the hotel staff could not do more. The butler HP was an absolute super star. Thankk you so much for making the noght so memorable

DislikedYou need a PhD in engineering to work out how to use the lights hahaha

LikedBest hotel we have stayed during our stay in India. Amazing staff and great facilities. Lovely location on an island in the lake.

LikedRaffles Udaipur is excellent. My wife and I stayed there, for the first time, for two nights. We then went on to our next hotel in Udaipur (Taj lake palace). Raffles Udaipur impressed us more in almost every way. Location - beautiful, service from staff - outstanding, amenities - great with something for all ages, and finally the food - some of the best Indian food we've ever had. I would like to give a brief shout out to four particularly outstanding members of staff at Raffles - Prashant (a butler), Vishal (at the poolside), Tarun (a waiter) and Bablu (a chauffeur). They all gave outstanding service and were very personable. We will definitely come back to Raffles Udaipur and recommend it to others. *Also used as our Google and Trip advisor review*