“Just great”
LikedLocation is great, shuttle services to center of Milan available every hour, staff extremely friendly and supportive
★★★★★ · Central Station, Milan
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan
Piazza Duca D'Aosta 9, Central Station, 20124 Milan, Italy · #16 of 19 by guest score in Milan
8.9Excellent585 reviews
From $445a night · lowest rate found Oct 2026
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Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan guest ratings
Guest category scores, compared with the average across the 19 Milan hotels on this site.
| Rating category | Excelsior Hotel Gallia | Milan average | Difference |
|---|---|---|---|
| Cleanliness | 9.4 | 9.4 | 0 |
| Comfort | 9.4 | 9.6 | -0.2 |
| Facilities | 9.2 | 9.2 | 0 |
| Location | 9.3 | 9.4 | -0.1 |
| Staff | 9.3 | 9.4 | -0.1 |
| Value for money | 8.3 | 8.4 | -0.1 |
| Free WiFi | 9 | 9.1 | -0.1 |
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan reviews
“Great hotel exceptional service”
LikedExcellent location for a 1 night stay close to train. Huge room and super comfortable bed and sheets. I slept well after a long travel day. Excellent customer service. Huge gym with pool, spa, easy to rest and sleep here. Bonus- they have a golf simulator!
DislikedIt is a good hotel for proximity to train it is far from main city center
“Excellent hotel near train station”
LikedAmazing location, big rooms, clean and comfortable Friendly and professional staff
“Great value for money”
LikedI love this hotel a bit far from the crowded streets what made it special and they have a shuttle service amazing
DislikedNothing to be honest I loved everything
“The hotel is lovely with an incredible staff.”
LikedI have stayed at the hotel three times and love the hotel and the staff.
DislikedThe rooms need a little updating and the carpets need to be replaced.
Likedthe "suite" was actually 2 rooms in a long alignment which was not optimal.
Dislikedthe "suite"rooms have a connecting door which took forever to the staff to open, And the lighting systems are weird and not intuitive.
“Nice facilities and good location”
LikedNice facility and good size well appointed rooms. Staff was very friendly and attentive.
DislikedElevator was slow at times….. life is good if this is your only issue😊
“Beautiful hotel and excellent customer service”
LikedBeautiful and very clean hotel, excellent location to Milan train station, and excellent customer service
Reviews from verified guests.
