“I will come back to the hotel again with my family.”
LikedThe hospitality and the clean mess and the fantastic design of the rooms
DislikedNothing … if you can improve something that is the breakfast, especially the selection of food
★★★★★ · Milan City Center, Milan
Via Andegari 9, Milan City Center, 20121 Milan, Italy · #2 of 19 by guest score in Milan





Guest category scores, compared with the average across the 19 Milan hotels on this site.
| Rating category | Mandarin Oriental | Milan average | Difference |
|---|---|---|---|
| Staff | 9.7 | 9.4 | +0.3 |
| Facilities | 9.5 | 9.2 | +0.3 |
| Cleanliness | 9.5 | 9.4 | +0.1 |
| Comfort | 9.7 | 9.6 | +0.1 |
| Value for money | 8.6 | 8.4 | +0.2 |
| Location | 9.7 | 9.4 | +0.3 |
| Free WiFi | 9 | 9.1 | -0.1 |
LikedThe hospitality and the clean mess and the fantastic design of the rooms
DislikedNothing … if you can improve something that is the breakfast, especially the selection of food
LikedThe staff at the hotel was absolutely amazing!!! We did not have a chance to dine although we did use room service the Spa and the breakfast and it was all exceptional
LikedEverything But staff is particularly nice and efficient.
LikedCan a hotel possibly get any better? Off-the-charts design, service, room, breakfast and location. Chic in its design but warm in its hospitality. It's a beautiful masterclass in hotel service and I cannot wait until I get the opportunity to stay there again.
LikedHotel room was clean and modern. 2nd best shower I’ve ever experienced. Service was off the charts good. We had a very nice internal balcony that had a couch and chair. Great bathroom although only one sink. Separate water closet. Bed was very comfortable with light switches and charging ports at bedside.
DislikedLiked everything except the price!
LikedBeautiful as always, friendly staff, comfortable stay, delightful amenities
DislikedThe room was small in comparison to other MO rooms I have stayed in
LikedThe calm. The wonderful courtyard garden. And the staff really made it: they were exceptional. Going above and beyond.
DislikedLoved every second.
LikedDinner was exceptional, the restaurant was really everything I wanted and the reception was very helpful for my inquiries, I'm only sad I didn't have the time to enjoy the spa as it was included but I will next time
Reviews from verified guests.