“A gem in the heart of old Naples”
LikedTucked into historic building along main foot traffic street in Naples. Close to everything.
DislikedDifficult to reach on rough roads with luggage.
★★★★ · Naples Historic Center, Naples
Via Benedetto Croce 23, Naples Historic Center, 80134 Naples, Italy · #5 of 5 by guest score in Naples





Guest category scores, compared with the average across the 5 Naples hotels on this site.
| Rating category | Santa Chiara Boutique Hotel | Naples average | Difference |
|---|---|---|---|
| Cleanliness | 9.4 | 9.4 | 0 |
| Comfort | 9.2 | 9.4 | -0.2 |
| Facilities | 8.9 | 9 | -0.1 |
| Location | 9.6 | 9.4 | +0.2 |
| Staff | 9.7 | 9.5 | +0.2 |
| Value for money | 8.4 | 8.5 | -0.1 |
| Free WiFi | 8.5 | 8.9 | -0.4 |
LikedTucked into historic building along main foot traffic street in Naples. Close to everything.
DislikedDifficult to reach on rough roads with luggage.
LikedThe staff were amazing, very helpful and welcoming.
DislikedWe liked everything about the property, a slight issue finding it, but otherwise very good.
LikedGreat location. The staff offered coffee at no charge
DislikedOne of our rooms did not have a air conditioning that was cooling enough. Staff was not helpful in changing the room for us. Parking was hard to find and was a long walk with luggage on old style stone streets.
LikedGreat room for a family . comfortable bed for parents and loft for 2 young adults . Also a pull out couch that we did not use for sleeping . Loved the 14foot doors and black out shutters also 14 feet ( found out they were 300 years old and restored. Breakfast was a good spectrum if you are looking for an egg and meat breakfast otherwise plenty of on the road coffee and cake / sweets for the typical Italian breakfast.
DislikedNaples is Naples and was a fun visit . Graffitii in a part of Naples aside of that all was well.
LikedVERY FRIENDLY AND HELPFUL STAFF. GREAT BREAKFAST.
DislikedA LITTLE HARD TO FIND. OLD AND CRAMPED ELEVATOR.
LikedGennaro at the desk is now one of my new favorite people in the whole world. he was so friendly, so accommodating, so kind, and always gave great recommendations. We were so impressed, he was basically running an entire hotel by himself most of our stay. The hotel was great, but it would not be half as great as it is without Gennaro.
DislikedI only wish there was a full bar on the rooftop, but I also understand why there isn't.
LikedWonderful location that is close to everything. We booked 2 executive rooms us and for the kids and it accommodated 4 boys easily (duplex)
DislikedNothing at all
LikedPerfect stay in the center of old Napoli! Close to everything, fabulous staff. Fantastic breakfast. Loved everything!
Reviews from verified guests.