The Ashbee Hotel - The Leading Hotels of the World

LikedWe were traveling in our favorite island with our family celebrating our 40 th anniversary. We got a very nice room in the main house and the staff, breakfast and all the facilities were superb. One of the best hotels we have stayed in. Thank you so much for making our stay special. Everyone was super hsppy🩷

LikedStaff were very friendly and helpful. Denise front desk manager was exceptional. All of the other staff were very good too.

LikedBeautiful view , very helpful staff and great location

DislikedThe room was a little small and the lack of shelf or drawer space made it difficult to pack away our things

LikedAbsolutely amazing hotel in such a great location. Pool is seriously beautiful with great pool bar service. The breakfast and lunches we had were delicious, rooms lovely and the hotel staff were all absolutely incredible! They were so kind when we were a little stressed due to flights cancellations. Cannot recommend this hotel enough!

LikedBeautiful property with stunning gardens and views. The hotel has an elegant atmosphere, the room was comfortable, and the location is excellent.

DislikedDuring lunch, a 15% service charge was added to the bill without being explained or requested in advance. I asked for it to be removed, and it was removed, but I believe guests should always be clearly informed about any additional charges before they are applied. This affected the overall experience.

LikedFrom the moment we arrived, the staff made us feel genuinely welcome. They are what makes The Ashbee so special. The hotel is a beautifully converted historic building, with exceptional comfort and attention to detail throughout. The bedding and towels were luxurious, the shower was amazing, and the quality of the fixtures, food and breakfast was excellent. The room attendants and evening turndown service were wonderfully attentive. Alex and Elizabeth looked after us so well on our first day, and Alex recommended some fantastic restaurants. At breakfast, Ivana remembered our coffee orders every morning and made us feel personally cared for. The restaurant is also a perfect setting for lunch. The hotel itself is beautiful, but it is the warmth, hospitality and outstanding service from the people that truly make it memorable.

DislikedWhat didn’t you like about the property? There was nothing significant that we disliked, and the consistently high standard of service and attention to detail made it very difficult to find fault. The only negative aspect of our stay was witnessing an extremely rude and vocal guest shouting at Diana at reception. His behaviour was completely unacceptable, while Diana remained gracious, calm and exceptionally professional throughout. We made a point of telling her afterwards how impressed we were with the way she handled the situation, because no member of staff should have to deal with behaviour like that. The hotel even sent a bottle of Prosecco to our room to apologise for what we had witnessed, which was a very thoughtful gesture, although the hotel had absolutely nothing to apologise for. Our concern was entirely about the behaviour of another guest, not the hotel or its staff.

LikedGreat location ,well maintained excellent service. The staff in the breakfast room and in the pool bar and at reception were amazing .The hotel was very clean.

LikedThe Hotel Ashbee is one of those locations where you could just stay at the hotel and enjoy everything. The location is perfect for exploring Taormina being a three minute walk to the main thoroughfare. Our room was spacious and nicely decorated with a large terrace to relax on and have a cool drink in the shade of the garden. The breakfast is all you could ask for down to the kitchen baking fresh pastries on request. The pool area has a postcard image of the beach and coast from its elevated position. Floating around in the infinite pool looking at the view is spectacular. Another highlight is the Ashbee Hotel’s restaurant, St. George by Heinz Beck. During our travels around Italy so far we have eaten at approximately fifteen Michelin rated restaurants from Osteria Francescana in Modena, Uliassi in Senigallia and and Cortile Spirito Santo in Ortigia. St. George by Heinz Beck is one of the best restaurants we have eaten at on this holiday and possibly ever. It takes a lot of hard work by the chefs in the kitchen and the staff on the floor to make this dining experience so effortless and thoroughly enjoyable. The food taste, plating, service, salt menu, water menu, wine menu were exceptional. Together with the terrace setting overlooking the coast line this is a must visit restaurant for food and wine lovers. The Ashbee Hotel is a beautiful hotel for everything it offers and what makes it even more special are the staff. I appreciate that it is their job in hospitality but everyone we met and interacted with at the Ashbee Hotel were professional, helpful and engagingly friendly. My wife and I have been fortunate to be able to travel around the world staying at beautiful hotels but the staff at the Ashbee Hotel went above and beyond to make our stay so wonderful and memorable. Special thanks to Denise, Elisea and Ivana who looked after us so well. Thank you all so much. We hope to see you all again.