“Helpful, friendly and attentive staff in an immaculate environment.”
LikedThe staff,the comfort, the facilities
9.1Wonderful382 reviews
From $658a night · lowest rate found Oct 2026
Check availability
Grand Hyatt Tokyo guest ratings
Guest category scores, compared with the average across the 25 Tokyo hotels on this site.
| Rating category | Grand Hyatt Tokyo | Tokyo average | Difference |
|---|---|---|---|
| Staff | 9.5 | 9.6 | -0.1 |
| Facilities | 9.3 | 9.5 | -0.2 |
| Cleanliness | 9.4 | 9.7 | -0.3 |
| Comfort | 9.5 | 9.8 | -0.3 |
| Value for money | 8.2 | 8.6 | -0.4 |
| Location | 9.3 | 9.4 | -0.1 |
| Free Wifi | 9.7 | 9.5 | +0.2 |
Luxury rooms and suites at Grand Hyatt Tokyo in Minato, Tokyo
King Room - Club Access
42 m² · Up to 2 guests
Twin Room - Club Access
42 m² · Up to 3 guests
King Room
42 m² · Up to 3 guests
Twin Room
42 m² · Up to 3 guests
Grand Suite with One King Bed
85 m² · Up to 4 guests
Diplomat Suite with One King Bed
100 m² · Up to 4 guests
Premium King Room - Club Access
60 m² · Up to 3 guests
Grand Executive Suite with One King Bed
100 m² · Up to 4 guests
Grand Hyatt Tokyo reviews
Most mentioned in reviews: Location, Breakfast, Room, Bed, Pool, Spa, Dinner, Clean, View, Bus, Kids, Shuttle.
LikedExceptional service, spacious room, excellent breakfast, great swimming pool.
“Amazing”
LikedLove the Resturants attached the bar and jazz music and smoking cigars was brilliant for me Friendly staff very much 5 star service for me
DislikedI would like to see a 3pm check out option if you were to pay extra A lot of flights are in late afternoon would be easy to rest and then head off to airport
LikedLocation food atmosphere Staff go out of there way to help. Amazing well done to the team
DislikedAt the time of booking the charges were not clear enough. A little surprised after pushing the button as to how much the bill was Not that I wouldn't have paid it.
“Great hotel”
LikedWonderful hotel a real luxury. Room size was amazing.
DislikedAll was good.
LikedBeautiful hotel in a great central, safe location. The staff go above and beyond to make your stay seamless and one to remember
LikedConcierge Club lounge Staff
DislikedPoor lighting in the rooms
“Excellency is what you get”
LikedCan I give a 20 instead of a 10😀 4 times in 4 months tells how much we love the Grand Hyatt
Reviews from verified guests.
Grand Hyatt Tokyo location in Minato, Tokyo
Minato-ku Roppongi 6-10-3 , Minato, Tokyo
- The Former Residence of Naoya Shiga800 m · 12 min walk
- Hinokicho Park850 m · 12 min walk
- Motoazabu Hills700 m · 13 min walk
- Isehan-Honten Museum of Beni900 m · 14 min walk
- Nogi Shrine Treasure Hall950 m · 15 min walk
- Nezu Museum1 km · 16 min walk
Grand Hyatt Tokyo: frequently asked questions
Does Grand Hyatt Tokyo have a pool?
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
What are the check-in and check-out times at Grand Hyatt Tokyo?
Check-in at Grand Hyatt Tokyo is from 15:00, and check-out is until 12:00.
How much does it cost to stay at Grand Hyatt Tokyo?
The prices at Grand Hyatt Tokyo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
How far is Grand Hyatt Tokyo from the centre of Tokyo?
Grand Hyatt Tokyo is 2.9 km from the centre of Tokyo.
Does Grand Hyatt Tokyo have a hot tub for its guests?
Yes, there is a hot tub. You can find out more about this and the other facilities at Grand Hyatt Tokyo on this page.
