“Can't wait to go back - just amazing.”
LikedCasa Polanco was the most enjoyable place that we have ever stayed.
DislikedNothing - everything was fantastic
★★★★★ · Polanco, Mexico City
Casa Polanco Hotel Boutique
84 Luis G. Urbina, 11510 Mexico City, Mexico · #3 of 21 by guest score in Mexico City
9.7Exceptional42 reviews
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Casa Polanco guest ratings
Guest category scores, compared with the average across the 21 Mexico City hotels on this site.
| Rating category | Casa Polanco Hotel Boutique | Mexico City average | Difference |
|---|---|---|---|
| Staff | 9.9 | 9.5 | +0.4 |
| Facilities | 9.9 | 9.1 | +0.8 |
| Cleanliness | 9.7 | 9.4 | +0.3 |
| Comfort | 10 | 9.5 | +0.5 |
| Value for money | 9.2 | 8.6 | +0.6 |
| Location | 10 | 9.6 | +0.4 |
| Free WiFi | 10 | 9 | +1 |
Casa Polanco reviews
“Absolutely excellent in every way.”
LikedLoved the staff who were extremely kind and helpful. Location was excellent in terms of getting to the Anthropology Museum, Chapultepec Castle and Park and many, many restaurants. Loved the happy hour which provided opportunities for visiting others. Breakfasts were spectacular. Very good gym.
DislikedOnly thing I would do next time is ask for a room that looks out onto the street. Also had a bit of difficulty getting the temperature in the room down low enough, but that may be because we are Canadian and used to a little chillier weather!
“A fabulous experience!”
LikedThe service was exceptional and the hotel exceeded our expectations. The interior design was amazing and comfortable at the same time.
DislikedThe only minor complaint was that the phones in the bedrooms were a bit confusing to use with no directions.
“Casa Polanco is like heaven on earth.”
LikedThe place felt like home. The staff is amazing. The rooms are spacious and beds super comfortable. Large bathroom with big fluffy towels and bathrobes.
“Top experience!”
LikedEverything its great at Casa Polanco. The house is beautifully decorated, location its good and safe, the staff are very kind and helpful. 5*
“A perfectly relaxing stay in a low-key, beautiful property”
LikedGreat vibe, wonderful staff, beautiful neighborhood
Dislikednada
“Incredible stay & incredible staff”
LikedOne of the most private and luxe hotel experiences I have ever had. Great staff, every detailed planned…kudos to an amazing GM who helped accommodate a room change from a faulty AC.
“Excellent personalised service, very comfortable , everything in good taste”
LikedEverything! I recommend it , the best boutique hotel i have stayed at
DislikedI liked everything
Reviews from verified guests.