★★★★★ · Roma, Mexico City
Tonala 53, 06700 Mexico City, Mexico · #10 of 21 by guest score in Mexico City
Guest category scores, compared with the average across the 21 Mexico City hotels on this site.
| Rating category | La Valise Mexico City | Mexico City average | Difference |
|---|---|---|---|
| Staff | 9.9 | 9.5 | +0.4 |
| Facilities | 8.6 | 9.1 | -0.5 |
| Cleanliness | 9.5 | 9.4 | +0.1 |
| Comfort | 9.6 | 9.5 | +0.1 |
| Value for money | 8.1 | 8.6 | -0.5 |
| Location | 9.9 | 9.6 | +0.3 |
| Free WiFi | 10 | 9 | +1 |
LikedWe had a wonderful time at La Valise! Everyone was great - attentive and always happy to help. The room was fantastic with breakfast service each day…they helped with a chauffeur and things to do around the city. Long story short - yes, you should book it!
LikedThe location was very good. This was our first time to Mexico City and the neighborhood was a good introduction. There were locals and tourists alike visiting the nearby restaurants and stores. The management at the hotel was delightful. They could not have been more accommodating and kind.
DislikedJust a word of caution to anyone physically impaired, that the hotel is in an old space. The stairs are a little steep and the room we stayed in had some uneven surfaces of the floors.
LikedThe room was lovely - nicely decorated, cozy, quiet. The complimentary breakfast in the attached coffee shop was delightful - fresh fruit, yogurt, granola, croissants and coffee. The space was quaint and peaceful - the perfect start to the day. We also took advantage of the in-hotel spa for a couple's massage. Worth it!
DislikedWe had a slight issue with housekeeping, but the hotel sorted everything out.
LikedDesign was charming. Staff was warm and helpful. Fantastic location in the idyllic neighborhood of Roma Norte.
DislikedBe ready to climb some stairs, there is no elevator
LikedBeautiful room, very comfortable bed, many nice personalised treats. Location cannot be any better
DislikedSlight noise from the fridge, that’s all.
LikedVery large beautiful rooms. Very friendly and accommodation staff. Everyone from the concierge to housekeeping.
DislikedElevator wasn’t working but that’s obviously temporary.
LikedBreakfast was great Concierge staff more than wonderful and personable.
DislikedLighting in bathroom.
LikedThe hotel was incredibly gorgeous and the staff were very kind and welcoming. We stayed here to get married and were touched by how detail-oriented and helpful they were. We already loved Mexico City, but we enjoyed it even more after having such a wonderful experience staying here in the heart of Roma. Despite being in the heart of this lively neighborhood, we slept very soundly at night in the most comfortable beds imaginable.
DislikedMy only recommendation would be for the hotel to include slippers for guests as the beautiful wooden floors can carry dirt from our shoes. Other than that, it was perfect.
Reviews from verified guests.