Grand Velas Riviera Nayarit-All Inclusive

LikedBeautiful grounds. Kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly (boogie boarding family fun!)

LikedBaby was taken care of like a princess! Loved all the restaurants on site, favorite was Lucca!

LikedThe staff was very kind and attentive. I really appreciated the baby concerige service, which included providing bottle warmer, bouncer, and cleaning & sterilizing baby bottles. There were so many different all-day daily activities for all ages, including adults. Truly, it was not necessary to venture off property if you don't need to. The food was great. Very family-friendly resort, which I loved most about. The infinity pool was beautiful with great pool and bar service. The hotel also offers a babysitting service, which is a huge plus for parents who want to relax a bit. Furthermore, you can set up an appt with your concerige to take professional photos with no obligation to buy the photos. There are so many beautiful locations around the hotel and on the beach to take beautiful pictures. The photographer also teaches you how to pose, too!

DislikedBecause I arrived close to slow season, not all restaurants were open every day. For example, the buffet was supposed to open all day and evening, but it was only open from 7a-6p. Therefore, you would need to make reservations to eat at the fine dining restaurants, which were also not open every day. Out of 4 restaurants, 3 restaurants accepted kids under 12. I wish they would change their policy and allow all families to try all restaurants since this hotel is known for being family-friendly with young children. Regarding the fine dining restaurants, I appreciated that the kids meals came out the kitchen right away, but it took a very long wait for regular entrees to arrive, which made the kids very restless after finishing their meals. Although the food was delicious, I hope the kitchen could speed up the process. The wifi in our room would always cut off at night around 9p and resume after 8am. I thought that was very odd. I wish the hotel opened an outlet just for dessert (i.e. Gelato, ice cream, or frozen yogurt opening from 2-10p) especially if adults and/or kids want to walk around the hotel after dinner and enjoy something sweet before ending the night.

LikedLocation was beautiful and well kept. Big pool and beach access was a plus! Service overall was top notch, from front desk, concierge, pool staff, restaurant staff, housekeeping and concierge. Piaf (Adult only) was our favorite restaurant, and Lucca was second with kids. But honestly, the food selection overall was great for a 3 night stay

LikedTodo es excepcional la gente es súper amable, la comida de 10 y las instalaciones increíbles volveremos sin duda

LikedLa atención del personal. El balcón con vista al mar.

LikedEl atento servicio de todo el personal. Siempre profesional, siempre pendiente de cualquier solicitud...

DislikedLa cancha de tenis podría estar en mejores condiciones...