“Comfortable and clean!”
LikedSmaller property but the pools are incredible. Great for a quick weekend. Staff is extremely friendly helpful. Food is great. Rooms are clean and comfortable.
★★★★★ · Cancún
Waldorf Astoria Riviera Maya, an All-Inclusive Experience
Carr Federal Libre 307 Cancun-Tulum, ROO 77580 Cancún, Mexico
8.9Excellent31 reviews#8 of 11 in Riviera Maya
Check datesCheck availability
Waldorf Astoria Riviera Maya guest ratings
Guest category scores, compared with the average across the 11 Riviera Maya hotels on this site.
| Rating category | Waldorf Astoria Riviera Maya | Riviera Maya average | Difference |
|---|---|---|---|
| Cleanliness | 9.4 | 9.6 | -0.2 |
| Comfort | 9.9 | 9.7 | +0.2 |
| Facilities | 9.2 | 9.4 | -0.2 |
| Location | 9 | 9.3 | -0.3 |
| Staff | 9.3 | 9.5 | -0.2 |
| Value for money | 8.2 | 8.3 | -0.1 |
Facilities at Waldorf Astoria Riviera Maya
- Outdoor pool
- Spa
- 3 restaurants
- Bar
- Fitness centre
- Room service
- Breakfast
- Free parking
Waldorf Astoria Riviera Maya reviews
LikedIt was excellent. Nice staff, facilities & not too crowded.
“Excellent”
LikedStaff couldn't be more helpful. Great amenities.
DislikedSargassum - not your fault!
“Beautiful in every aspect”
LikedWe were meant to stay for two nights but couldn’t resist adding another night . That’s how exceptional it was
“Omegee will surely visit again was perfect”
LikedBreakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy and enjoyable
DislikedEvery thing was perfect
“Absolutely Fabulous this is our second stay here and we will be back the 1st of December ❤️”
LikedIt is exquisite understated elegance everywhere perfection.
“Hotel is brand new modern. And great value for money”
LikedEverything about this hotel. It’s a 12/10 hotel. Exceptional
“Amazing stay”
LikedAmazing hotel. The staff is great, the place is beautiful and food is extraordinary!
DislikedThey need to install an electricity generator works in case there is no electricity.
Reviews from verified guests.