★★★★★ · Urubamba
Km 63 Urubamba Cusco (Huayoccari Bajo), Urubamba, Peru · #9 of 9 by guest score in Cusco
Guest category scores, compared with the average across the 9 Cusco hotels on this site.
| Rating category | Inkaterra Hacienda Urubamba | Cusco average | Difference |
|---|---|---|---|
| Cleanliness | 9.5 | 9.8 | -0.3 |
| Comfort | 9.6 | 9.8 | -0.2 |
| Facilities | 9.6 | 9.6 | 0 |
| Location | 9.3 | 9.7 | -0.4 |
| Staff | 9.2 | 9.7 | -0.5 |
| Value for money | 8.8 | 9.1 | -0.3 |
| Free WiFi | 10 | 8.3 | +1.7 |
LikedThe environment, the room and the staff’s friendliness and hospitality
DislikedLack of some amenities such as body cream and slippers, things you wold expect given the nightly stay rates.
LikedWe had a very relaxing stay- we had planned for one night, but extended it to two nights as we enjoyed the property so much The rooms/cabins are very large/ Nice bathrooms and beds with patios We ate all of our meals there and enjoyed all of them (I am vegetarian and liked all of my options/ my husband who is not vegetarian also equally enjoyed the meals) They have a few activities each day, we enjoyed a short hike and learned about the local community, plants and birds In the afternoon, they have a nice tea time with small snacks- For planning- it takes 1.5 hours from the airport/ plan a ride in advance- it is about $50 for a couple from Cusco The local area has a few popular tourist places to visit though we did not take advantage of these as we just enjoyed staying there The Sacred Valley was an adjustment in altitude for us (we are from Nebraska) and it was nice to acclimate there, before staying in Cusco and ultimately hiking the Salkantay trail.
DislikedI wish they had a small store to buy snacks/bottled drinks for your room / I recommend packing some ahead of time
LikedThis is the best hotel I have ever been to. Incredible location facilities room bed and scenery, a piece of heaven and I can't wait to going again.
Dislikedabsolutely NOTHING
LikedEverything. That was an amazing stay. Should have styes longer. BEST smoked trout in LatAm! And we travelles in Peru, Chile, Argentina, Ecuador and Brazil. The included activities they offer are must try. Good spa! On pair with Hacienda Zuletta in Ecuador for those who know.
DislikedToo short stay...
LikedEverything was absolutely perfect. We stayed in a delux room and the setting and room were beautiful. There were so many nice touches like turn down service with hot water bottles and staff lighting the fire in our room at night. The spa was great and the treatments were life changing. I can’t fault anything about our experience and all the staff were brilliant. We will be back.
LikedThe location, the sustainable side of it, the landscape and the small details like the chimney and the hot water bags in the bed. Great activities as well like the sunset walk!
DislikedMy partner was sick and we asked to kindly extend the check out which was not fully possible. We asked for another room but they were fully booked so they didn’t provide any alternative even if he had food poisoning and was not able to move. We had two complimentary cocktails which we didn’t use, so I asked if I could swap them with Coca Cola and it was not allowed. We had to pay for that extra
LikedFantastic hotel - great location & very clean & fresh villas.
LikedAmazing interior, great atmosphere, stunning views. Very nice staff
Reviews from verified guests.