“Great stay overall, we will come back.”
LikedEverything. Thank you for the b-day card and welcome treat!
★★★★★ · Madrid City Center, Madrid
Palacio de los Duques, a Gran Meliá Hotel - The Leading Hotels of the World
Cuesta Santo Domingo, 5 y 7, Madrid City Center, 28013 Madrid, Spain · #8 of 16 by guest score in Madrid
9.3Wonderful1,348 reviews
From $421a night · lowest rate found Oct 2026
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Palacio de los Duques, Gran Meliá guest ratings
Guest category scores, compared with the average across the 16 Madrid hotels on this site.
| Rating category | Palacio de los Duques | Madrid average | Difference |
|---|---|---|---|
| Staff | 9.6 | 9.5 | +0.1 |
| Facilities | 9.4 | 9.3 | +0.1 |
| Cleanliness | 9.6 | 9.5 | +0.1 |
| Comfort | 9.7 | 9.6 | +0.1 |
| Value for money | 8.7 | 8.6 | +0.1 |
| Location | 9.7 | 9.6 | +0.1 |
| Free WiFi | 9.3 | 9.2 | +0.1 |
Palacio de los Duques, Gran Meliá reviews
“Beautiful Hotel”
LikedWonderfully attentive staff. Great breakfast, beautiful historic hotel, Great room
“My next trip to Madrid will for sure be this hotel. I will also recommend it to anyone who asks.”
LikedThe entire stay was fantastic. This is one of the nicest hotels around. From the staff to the rooftop pool, it was perfect!
DislikedThere was not one thing wrong
“We would definitely go back.”
LikedExcellent location and wonderful, helpful staff. The rooftop pool was the best!
DislikedRoom was a bit small and the view was not good.
“Top notch!”
LikedThe staff were amazing and made our stay an absolute pleasure. The location is great and the rooms are spacious and incredibly well appointed. Is a 10/10 from me!
“Every square inch of the hotel was beautiful”
LikedThe rooftop pool, the staff the decor was spectacular
“A royal stay in Madrid!”
LikedBeautiful property with special indoor and outdoor spaces, including the courtyard and rooftop pool are. Rooms were very well appointed - comfortable beds and bedding. We had the red level experience which offered us wonderful breakfasts and access to food and drink throughout the day as part of our rate, which was an extra special treat. Staff were warm and welcoming! Building was gorgeous!
“Wonderful”
LikedI was happy it satisfied my expectations based on the description of the hotel . A wonderful lobby with salons to relax in all day .
DislikedNada
Reviews from verified guests.
