“Best service in all my 20+ years of traveling”
LikedStaff was extremely pleasant and location was perfect.
★★★★★ · Gustavia
Baie de St Jean, 97133 Gustavia, Saint Barts · #4 of 9 by guest score in St Barts





Guest category scores, compared with the average across the 9 St Barts hotels on this site.
| Rating category | Tropical Hotel St Barth | St Barts average | Difference |
|---|---|---|---|
| Cleanliness | 9.7 | 9.8 | -0.1 |
| Comfort | 9.8 | 9.9 | -0.1 |
| Facilities | 9.7 | 9.8 | -0.1 |
| Location | 10 | 9.4 | +0.6 |
| Staff | 9.7 | 9.8 | -0.1 |
| Value for money | 9.3 | 9.1 | +0.2 |
| Free WiFi | 9.2 | 9.8 | -0.6 |
LikedStaff was extremely pleasant and location was perfect.
LikedVery friendly atmosphere . Location is close to everything.
LikedNot enough words to describe how amazing the staff was. They exceeded any expectations I would have had. Each and every staff member went above and beyond to accommodate my wife and I. They picked us up from the ferry and upgraded our room because it was my wife’s birthday. Every day they handled all of our reservations for us for absolutely everything: restaurants, taxis, rental cars, spas. We did not have to do anything! The facility is absolutely beautiful with very nice decor. The room is extremely cozy. Even the cleaning staff was amazing always keeping the room clean and even provided turn down service without us asking. The included breakfast was something we looked forward to every morning! Quite honestly, the hotel should be charging more for what was offered! And the location is less than a minute walk up a road from the famous Nikki Beach club- and if Nikki Beach is not your vibe, GypSea is a couple minutes walk away with access to the same beach as Nikki.
LikedThe location just above the Saint Jean beach is great. The staff super friendly and helpful, especially Sebastian. Very comfy beds and feather pillows. Nice inner tropical Garden and good cleaning service. Breakfast good quality food but limited choice.
DislikedFor the price to pay the room was very small, useless Terrasse beside a construction side (not mentioned anywhere), so get used to be waken up by 7:45 from hammering. Would need proper fumigation as we were eaten by mosquitoes during bf. Once we had dinner in Roti, they served us a half cooked chicken, but took it half off the bill. The room (Garden room 1) has no look into the garden (as it seems from some photos on booking.com) and would need some proper lighting, as you hardly can see anything once’s it’s dark. The amenities are of the cheapest, awful shower gel in small bottles, for that price (>800€|night) we would expect higher quality amenities. Also they were not always replaced.
LikedThe breakfast was outstanding and I liked that it was included.
DislikedThe cost of food and drinks was outlandishly expensive. I found myself eating off property and bought drinks at a grocery store.
LikedCustomer service was stellar. Design aesthetic was very cool. Location was actually good— not on beach but close to Nikki and Eden Rock
LikedThe location was in a nice and quiet area yet close to a couple of beach clubs and restaurants.
DislikedThe loud noises of the frogs at night.
LikedFantastic staff - very helpful and extremely professional and pleasant! The facilities are exceptional…
DislikedIf you walk to/from the St. Jean beach area, just be aware that there is a short (but steep) hill to the hotel. We didn’t mind because we enjoy the exercise…we didn’t ask the valet for a lift, but I wouldn’t be surprised if they’d provide a complimentary ride.
Reviews from verified guests.