★★★★★ · Gros Islet
Labrelotte Bay , Gros Islet, Saint Lucia · #4 of 5 by guest score in St Lucia
Guest category scores, compared with the average across the 5 St Lucia hotels on this site.
| Rating category | Windjammer Landing Resort and Residences | St Lucia average | Difference |
|---|---|---|---|
| Staff | 9.1 | 9.6 | -0.5 |
| Facilities | 9 | 9.4 | -0.4 |
| Cleanliness | 9.2 | 9.5 | -0.3 |
| Comfort | 9.4 | 9.5 | -0.1 |
| Value for money | 8.3 | 8.2 | +0.1 |
| Location | 8.9 | 9.5 | -0.6 |
LikedThe breakfast buffet, staff, pool and BEACH!!!! The food was OK during the day, the activities during the day were wonderful, and the extra things to do while on the beach or pool was terrific
Dislikedordering food while at the beach took a very long time to receive so plan ahead. Some of the food was good and other times it was just OK or not good at all
LikedBeautiful views. Upgraded to hilltop villa with infinity pool. Staff often mentioned family name.
DislikedI liked everything
LikedAbsolutely beautiful property and views Balcony is huge and my favorite place to be Restaurants were very, very good Nice beach chairs, plenty of towels Housekeeping was phenomenal
DislikedVery steep property with lots of steps Not near the city or other walkable places 2 hour boat ride each way to see the pitons, hikes, attractions etc Average poolside food Pricey grocery store Service at the buffet needs improving
LikedEverything was perfect! Shuttles were extremely quick. Staff everywhere were very friendly.
DislikedUnfortunately, there was an ant issue due to the weather.
LikedExcellent food at breakfast, restaurants and bars. Amazing beach. Great entertainment. Majority of staff is extremely lovely and very helpful. Overall, wonderful, relaxing stay. I went there 10 years ago and had the best time. This past time, I had an even better time - which I didn't think was possible! Highly recommend this hotel for anyone travelling to St. Lucia. I would not stay anywhere else.
DislikedSome days we struggled to get the attention of staff on the beach to provide covers for chairs, or order drinks etc. Turn-down service was around 6:30pm-7pm, but if you were still in the room, you would miss it - as they didn't come back. Don't love how even when you're on the all inclusive plan, you have to wait to sign a bill at the end of every meal/drink.
LikedThis is a beautiful place! The rooms are spectacular, with great views of the water. The staff is amazing and very efficient. The steakhouse restaurant on the beachfront has a really great menu and the food did not disappoint. I think our waiter was having a rough night though. He seemed very overwhelmed. That said, he was the only member of staff in this entire place that has any sort of hiccup. I did have the opportunity to get a massage in their spa and can say it was one of the best I've ever had.
DislikedThe breakfast buffet is about the same quality as any low level all inclusive. Not great, and very little variety from day to day.
LikedStaff were very friendly, the resort was safe, the room was clean, and the buffet breakfast was the best deal every morning. The resort shuttle transportation is a great solution to get around as the property is extremely hilly... the excursion office offers fun to do things on the island.
DislikedThe Steak restaurant was way overpriced and the mart on the resort is a total price gouge. The spa was way overpriced for a massage...just realize when you are at the resort everything is expensive....
LikedMy wife and I waited 15 years to go to the jade Mountain on St. Lucia. Who knew I would like windjammer much better. The rooms were fantastic, but Marcus and Bridget made everything worthwhile. I would stay here again 100 times before I stated any other hotel on island.
DislikedLots of stairs on the side of a mountain
Reviews from verified guests.
