“Beautiful, would definitely come back”
LikedIt was beautiful, and the staff were amazing, they were really good at anticipating our needs as well.
Dislikedthe loft was a little hot in the 2 bedroom suite
★★★★★ · Crans-Montana
LeCrans
Plans Mayens, 3963 Crans-Montana, Switzerland · #4 of 10 by guest score in Gstaad
9.5Exceptional54 reviews
From $1,476a night · lowest rate found Oct 2026
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LeCrans guest ratings
Guest category scores, compared with the average across the 10 Gstaad hotels on this site.
| Rating category | LeCrans | Gstaad average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.6 | +0.1 |
| Cleanliness | 10 | 9.7 | +0.3 |
| Value for money | 8.7 | 8.7 | 0 |
| Facilities | 9.7 | 9.5 | +0.2 |
| Comfort | 10 | 9.8 | +0.2 |
| Staff | 9.3 | 9.6 | -0.3 |
| Free WiFi | 8.3 | 9.3 | -1 |
LeCrans reviews
“Very nice hotel”
LikedFantastic luxury hotel, spacious and clean rooms with a fireplace and balcony. The bathtub and shower was comfortable. However we booked this hotel as it was mentioned ski-in ski out hotel but unfortunately it is not…they have a free shuttle that takes you to the gondola. Their service is excellent. Magical views of the mountains, cosy interior. The spa room is amazing.
DislikedIt is not a real ski-in ski out,
“After trying so many hotel around the world, I could say this is the best hotel I've ever stayed! Everything is…”
LikedEverything, from the hotel, room, facilities and the staff
LikedAbsolutely everything except some issues with invoice
Dislikedthe receptionist refused to issue an invoice for the stay - with a motive that if it was done through booking.com then I should request the invoice from booking.com - which is weird. I had to elevate the issue to booking
“My dream holiday home”
LikedExceptional services with stunning view. The room itself is spacious, well designed, homey and luxurious. Havn’t got chance to visit the restaurant or the spa. Definitely on my revisit list and will recommend.
“Royal treatment at a peaceful and exclusive luxury lodge in a beautiful Swiss Alps setting”
LikedLeCrans was absolutely exceptional. The staff were amazing and made us feel not only welcome but like family members. This is an exclusive location with only thirteen rooms - it is private, luxurious, and you are very much taken care of! We visited in the springtime, and mostly just enjoyed the incredible views from our room, restaurant, and heated outdoor and indoor pools. The on site Michelin star restaurant Le Montblanc is fabulous, as is their room service breakfast if you choose to indulge in that. The hotel offers a shuttle service into Crans-Montana until 8pm every day. We took advantage of the shuttle for some shopping (there are some incredible watch stores in Crans, including an AP boutique showroom), as well as for dinners in town, which the concierge and staff at LeCrans were incredible in both recommending and booking for us.
DislikedNo complaints at all! LeCrans is not cheap, but it is well worth it and a great value!
LikedHighly recommended hotel with excellent location and service. With magnificent views of the open, every staff member is very welcoming, there is a shuttle to the town at any time, and there is also a transfer service. This is the best hotel I have stayed in Switzerland. Look forward to coming back next time it snows
Dislikedno
“Super”
LikedLe grand appartement chalet et le restaurant parfait
DislikedRien
Reviews from verified guests.
