“Attentive staff. Quality hotel.”
LikedImmaculate, clean, class, smart
DislikedTwo single quilts on a double
★★★★★ · St. Moritz
Grand Hotel des Bains Kempinski
Via Mezdi 27 · #4 of 8 by guest score in St. Moritz
9.5Exceptional148 reviews
From $1,762a night · lowest rate found Oct 2026
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Kempinski Grand Hotel des Bains guest ratings
Guest category scores, compared with the average across the 8 St. Moritz hotels on this site.
| Rating category | Grand Hotel des Bains Kempinski | St. Moritz average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.7 | -0.1 |
| Comfort | 9.5 | 9.7 | -0.2 |
| Facilities | 9.5 | 9.6 | -0.1 |
| Location | 9.2 | 9.5 | -0.3 |
| Staff | 9.8 | 9.7 | +0.1 |
| Value for money | 8.7 | 8.8 | -0.1 |
| Free Wifi | 9.5 | 9.4 | +0.1 |
Luxury rooms and suites at Kempinski Grand Hotel des Bains in St. Moritz
Executive Double Room
38 m² · Up to 3 guests
Signature Junior Suite
42 m² · Up to 4 guests
Deluxe One Bedroom Suite
70 m² · Up to 4 guests
Signature Suite
62 m² · Up to 4 guests
Deluxe One Bedroom Alpine Suite
100 m² · Up to 2 guests
Signature Double Room
28 m² · Up to 2 guests
Premier Double Room
34 m² · Up to 3 guests
Premier Junior Suite
50 m² · Up to 4 guests
Kempinski Grand Hotel des Bains reviews
Most mentioned in reviews: Room, Breakfast, Spa, Location, Dinner, Bar, Restaurant, Clean, Pool, English, Ski, Loud.
“Greatu”
LikedRestaurants
“Great Hotel with excellent staff and service, I will definitely stay again. Top quality.”
LikedGreat Hotel
“Good, but not excellent”
LikedExcellent location, very close to the ski lift. The breakfast was the best that I have seen in 5* hotels. The staff very polite and friendly.
DislikedThe cleaning was far from expected from this type of hotel. In the bathrobe I found a pair of lady underwear that belonged probably to another guest - it was absolutely gross. The hotel sent flowers to the room to make up for this incovenience. In another day, the cleaning lady added a new face cream next to mine in the bathroom - guess what? That didnt belonged to me either. The double bed was composed by two single-bed matresses. Needles to say that in order to sleep hugged, we had to go either on my side of the bed, either on his side of the bed - it was impossible to stay in the middle due to the discomfort of the edges of the small mattresses. Needless to say that the hotel is very old : this is beautiful, and it makes part of the story and history; but this doesnt mean that inside you dont make any adjustments to improve it. Smelled old, looked old, felt old. And not in the royal way. Overall, it was a nice experience, but when you book a hotel with such history and prestige, you cannot have these kind of errors. And if still happens, they definitely should have absolute care of those guests, in order to isolate the incidents and to keep out of bad reviews. Kempinski St. Moritz did not worth the hype or the money for these 4* conditions.
LikedThe staff of the hotel is very nice. The hotel also provide free car to send guest to nearby places.
“An exceptional stay in every aspect”
LikedEverything was excellent. You are welcomed by a team that leaves no room for even the slightest dissatisfaction. A truly outstanding, friendly, and courteous staff who consistently go above and beyond to ensure their guests are happy at all times.
DislikedThe only small drawback I could mention is that the rooms could benefit from a bit more natural daylight.🥲
“Great!”
LikedStaff, location, rooms are great highly recommend
LikedIt was unique experience Best off all the manager Alexandros He was very helpful and very kind
Reviews from verified guests.
Kempinski Grand Hotel des Bains: frequently asked questions
Does Grand Hotel des Bains Kempinski have a pool?
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
What are the check-in and check-out times at Grand Hotel des Bains Kempinski?
Check-in at Grand Hotel des Bains Kempinski is from 15:00, and check-out is until 12:00.
How much does it cost to stay at Grand Hotel des Bains Kempinski?
The prices at Grand Hotel des Bains Kempinski may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
How far is Grand Hotel des Bains Kempinski from the centre of St. Moritz?
Grand Hotel des Bains Kempinski is 1.6 km from the centre of St. Moritz.
Is Grand Hotel des Bains Kempinski popular with families?
Yes, Grand Hotel des Bains Kempinski is popular with guests booking family stays.
