“We had a delightful stay property was excellent, staff very helpful”
LikedLocation
★★★★★ · City Centre, Zermatt
Bahnhofstrasse 31 · #11 of 11 by guest score in Zermatt





Guest category scores, compared with the average across the 11 Zermatt hotels on this site.
| Rating category | Mont Cervin Palace | Zermatt average | Difference |
|---|---|---|---|
| Cleanliness | 9.4 | 9.7 | -0.3 |
| Comfort | 9.2 | 9.7 | -0.5 |
| Facilities | 9.3 | 9.5 | -0.2 |
| Location | 9.6 | 9.6 | 0 |
| Staff | 9.4 | 9.7 | -0.3 |
| Value for money | 8.1 | 8.8 | -0.7 |
| Free Wifi | 9.2 | 9.5 | -0.3 |

25 m² · Up to 2 guests

40 m² · Up to 3 guests

34 m² · Up to 2 guests

24 m² · Up to 2 guests

60 m² · Up to 3 guests

54 m² · Up to 4 guests

20 m² · Up to 2 guests

60 m² · Up to 3 guests
Most mentioned in reviews: Location, Room, Breakfast, Spa, View, Pool, Noise, Dinner, Shuttle, Bathroom, Quiet, Bar.
LikedLocation
LikedWonderful
DislikedThey could have cleaned away the dirty glasses in the room - but that’s it!
LikedIn my opinion, this is the best hotel in Zermatt. The service is very friendly and well organized. The reception staff is very attentive. The hotel manager even arranged for me to leave one day earlier without losing any money. The breakfasts are wonderful. Special praise to Monika from the reception.
LikedThis is an excellent hotel. I have been there very many times.
LikedThe staff and attention to detail! We travelled with our 2 month old and they made our first trip so special.
DislikedFriends booked the smaller hotel - petite cervin. I think the rooms should be labelled main hotel and separate hotel to avoid any confusion.
LikedGreat location and very cozy
LikedI have been many times in this hotel. And also this time, for example: The breakfast and the food in the restaurant in the evening were very good. The staff was friendly. Because of these and many other reasons I think this is an excellent hotel.
LikedAmazing hotel right in the centre of Zermatt with fantastic staff. They were incredibly helpful with everything we needed and so nice.
Reviews from verified guests.
Yes, this hotel has a pool.
Check-in at Mont Cervin Palace is from 15:00, and check-out is until 12:00.
The prices at Mont Cervin Palace may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Mont Cervin Palace is 150 ft from the center of Zermatt.
Yes, there's a hot tub. You can find out more about this and the other facilities at Mont Cervin Palace on this page.
Yes, Mont Cervin Palace is popular with guests booking family stays.