Villa 32 (Guests must be 16+)

LikedBeautiful property with an incredible on-site onsen and delicious food

DislikedIt’s quite expensive, but you get what you pay for!! The hotel only has 6 rooms so it has incredible attention to detail.

LikedFabulous room, great staff - very attentive. It's a small hotel with a lot of staff that communicate well with each other. There's always someone around to help out. The baths were great also.

DislikedIt could've been warmer in the hotel. Potentially some extra options for breakfast could be nice. Everything else was great

LikedBreakfast was delicious and a lot of food. We ordered one western breakfast and one Japanese style breakfast and there was way too much food. We always brought some home. The whole environment was so peaceful and it was the perfect place to relax and work through some jet lag. We enjoyed the spa - the hot springs and a massage. I was a little concerned about not having more amenities - swimming pool or gym, but once I arrived, I really appreciated that it was so peaceful and I spent a lot of time reading and enjoying the view and the lounges.

DislikedWe had dinner there 2 nights and the menu was the same. It would have been nice to have more variety.

LikedExceptional services, attention to details, very friendly

DislikedA bit pricey

LikedThe team did a great job to accommodate all of our requests. We were so happy with our experience!

LikedThis is a beautiful facility located in Beitou. There are only 5 rooms, we stayed in the Jade room which featured a comfortable bedroom, living room and large bathroom with a big bath tub. The staff were extremely attentive and courteous with 1st class service. We only stayed there one night but we were able to use their top notch hot springs facillity before and after check in. This was great while we were waiting for our evening flight from Tao Yuan Airport. Breakfast was also included.

DislikedThe price was definitely much higher than some of the other surrounding high end reports near by. However, I think based on the pictures you are getting a bigger room, hot springs are probably much less crowded and service is much more personal.

LikedAmazing experience. The hot springs were incredibly luxurious, clean, and relaxing. We had just come back from hiking, and it was the perfect thing to help us relax both physically and mentally. Our room was immaculate and generously sized, with a private hot springs tub with the white sulfur water. Customer service was excellent; they even gave us a nice welcome cake given the fact that it was our honeymoon! Front desk employees speak great English as well, as my husband does not speak Chinese.

DislikedNothing. It's pretty pricey to stay the night, but for us and our purposes (honeymoon), it was well worth the cost. We would love to come back for another stay.

LikedService, food, wine selection were great! The facility overall is great, with very sleek design and super comfortable. We stayed in the more “basic” room, but still had a spacious indoor barn inside the room, with a large ceiling window bringing in lots of lights late into the evening. Staff members are all very attentive and helpful. Service was flawless, no waiting whatsoever (not to take for granted in many hotels of comparable price range in other parts of the world). The shared onsen was nice, with multiple baths and different temperatures to choose from inside and outside, along with staff guidance. We took a massage as well, which was a perfect addition to our stay during the passing of a major typhoon. The food was the best part of the experience. We loved our stay in Villa 32.

DislikedOn the expensive side.