“Exceptional staff and a great aesthetic.”
LikedThe ambience, aesthetic and truly hospitable staff.
DislikedThe gym is small, if a larger gym was available it would have been perfect.
★★★★★ · Bang Tao Beach
The Pavilions Phuket
31/1 Moo 6, Cherng Talay, Thalang, 83110 Bang Tao Beach, Thailand · #10 of 12 by guest score in Phuket
8.9Excellent1,027 reviews
From $206a night · lowest rate found Oct 2026
Check availability
The Pavilions Phuket guest ratings
Guest category scores, compared with the average across the 12 Phuket hotels on this site.
| Rating category | The Pavilions Phuket | Phuket average | Difference |
|---|---|---|---|
| Staff | 9.6 | 9.5 | +0.1 |
| Facilities | 9.1 | 9.3 | -0.2 |
| Cleanliness | 9.3 | 9.4 | -0.1 |
| Comfort | 9.3 | 9.4 | -0.1 |
| Value for money | 8.7 | 8.6 | +0.1 |
| Location | 8.3 | 9 | -0.7 |
| Free WiFi | 8.3 | 9.4 | -1.1 |
The Pavilions Phuket reviews
“Calm and amazing”
LikedThe calm atmosphere was nice, staff were friendly and accommodating, room service was great!
“Comfortable and quiet. I felt as if I could have stayed on property our entire vacation!”
LikedWide range of breakfast items for us to enjoy. The staff was really friendly and the restaurant was quiet, clean and comfortable.
DislikedI wouldn’t change anything.
“Secluded luxury overlooking a beautiful beach and breathtaking vistas.”
LikedLuxurious, spacious, and private villa with its own infinity pool was exactly what we wanted. The restaurants (especially 360) were excellent in both food quality, service, and setting.
DislikedVery steep walks up and down the hills between villa and facilities/restaurants. However, staff driving golf carts to transport guests up and down those hills were always available in a jiffy.
“Well maintained attractive and comfortable. This is a very nice place to stay.”
LikedAttractively laid out in beautiful gardens, the rooms were well appointed and comfortable. The pool area and restaurant were very nice as was the bar with a Japanese theme. Staff very helpful and friendly.
DislikedThe inland location means you have to take cabs everywhere which is fine but something you need to be aware of.
“We enjoyed our two night stay and recommend both this wonderful hotel and a day on Bang Tao Beach.”
LikedOur room was spacious and supremely comfortable. The restaurant Firefly was excellent for both dinner and breakfast. The 360 lounge was terrific for the scene/vibe and catching the gorgeous sunset. Our couple's massage at the Spa was excellent. And we loved the grounds and gardens, A magical experience.
DislikedAlthough this should not dissuade anyone from staying at this beautiful hotel, be aware the facility is approximately a ten minute drive to the beach and any other neighborhood location. For this reason, we chose to stay on premises when we returned home and ate at the excellent restaurant Firefly sitting outside and enjoying the beautiful view and evening sounds.
“The perfect place to relax, but close enough to beautiful beaches and nightlife.”
LikedWe returned to The Pavilions after four days after leaving it to move to another resort in a different part of the island - that is how good we felt it was. The other resort (that advertised as being 5* etc) could not match The Pavilions. That sums it up really. Great rooms/villas, great food and wonderful team.
“A Peaceful and relax weekend!”
LikedBeautiful resort! Friendly staff with great hospitality!
DislikedLack of usb points in the room.
Reviews from verified guests.
