★★★★★ · Besiktas, Istanbul
Çırağan Caddesi 32, Besiktas, 34349 Istanbul, Turkey · #8 of 17 by guest score in Istanbul
Guest category scores, compared with the average across the 17 Istanbul hotels on this site.
| Rating category | Çırağan Palace Kempinski Istanbul | Istanbul average | Difference |
|---|---|---|---|
| Cleanliness | 9.7 | 9.6 | +0.1 |
| Comfort | 9.8 | 9.6 | +0.2 |
| Facilities | 9.6 | 9.4 | +0.2 |
| Location | 9.6 | 9.5 | +0.1 |
| Staff | 9.5 | 9.5 | 0 |
| Value for money | 8.7 | 8.8 | -0.1 |
| Free WiFi | 9.4 | 9.1 | +0.3 |
LikedThis hotel is a dream. I cannot say enough about the extraordinary customer service, truly. The staff goes above far and beyond to accommodate their guests and make them feel right at home. The facilities are stunning and the history of the palace is truly a must experience and learn about. We cannot wait to go back.
DislikedImpossible to have something we didnt like.
LikedAbsolutely gorgeous! The attention to details is at the highest levels,everything is impeccable! We come here every year and we have never been disappointed! And the restaurants are great as well, delicious food! My favorite hotel!
LikedThe stay was comfortable and luxurious, and the service was excellent.
LikedThe experience from arrival was great, the check in process was smooth. The assistant front office manager Mesut was very tentative and helpful along with his team. Breakfast was superb with all staff working there friendly and professional, housekeeping was tentative, especially Adam who paid attention to all details. overall the hotel was the highlight of the entire trip.
LikedEverything was amazing and great special thanks to Mrs.Lale she was very kind and professional.
LikedBy all means one of the best hotels I have been in the last 30 years around the world. It is expensive, but if you want to live in a palace and have been treated like royal family this is a place.
DislikedThere is nothing
LikedMagnificent setting right on the Bosporus. Glorious hotel and sumptuous breakfast. This is truly a 5-star hotel experience. Friendly staff and wonderfully helpful Concierge desk. They went out of their way to make sure that we had a perfect experience. Kempinski properties are the best! High quality everything and the views from our rooms were inspiring.
DislikedYou have been warned. The cost of a glass of Champagne with dinner in their more casual restaurant was shockingly expensive for middle grade bubbly. Almost $70 USD a glass. I wouldn't flinch if it was $30 a glass...but, I felt ripped off at $70 a glass when I can buy an entire bottle of the same basic Tattinger Brut at home for far less than that....
LikedIt was beautiful with amazing views . We loved the large balcony and the breakfast each morning was top notch! The staff was friendly and helpful.
DislikedThe dinner at the Bosphorus Grill was not our favorite .
Reviews from verified guests.
