“Perfect excellent experience”
LikedEverything Rooms, cleaning, lobby, beach restoran all…
★★★★★ · Santa Monica, Los Angeles
1 Pico Boulevard, Santa Monica, Los Angeles, CA 90405, United States · #9 of 29 by guest score in Los Angeles





Guest category scores, compared with the average across the 29 Los Angeles hotels on this site.
| Rating category | Shutters On The Beach | Los Angeles average | Difference |
|---|---|---|---|
| Location | 9.7 | 9.3 | +0.4 |
| Cleanliness | 9.6 | 9.2 | +0.4 |
| Value for money | 8.3 | 8.2 | +0.1 |
| Facilities | 9.4 | 9 | +0.4 |
| Comfort | 9.7 | 9.3 | +0.4 |
| Staff | 9.4 | 9.2 | +0.2 |
LikedEverything Rooms, cleaning, lobby, beach restoran all…
Likedthe decoration, the staff was super pro and very warm, the location was amazing
Dislikedthe only inconveniente was the noise from the street during the night
LikedSuch a lovely hotel!! The staff is so nice and welcoming. Coast is a terrific restaurant for breakfast, lunch and dinner there . Excited to visit again soon !
DislikedThe bed could have been put on the other wall so that when you lay in it you can see the ocean .
LikedAmazing staff! Always happy to help with whatever you ask from them. The place is planned down to the smallest detail, both in aesthetics and comfort. The food is very tasty, loved everything.
DislikedIt was a bit chilly during our stay, so we couldn’t really enjoy the pool, although we did see other people using it. Not the hotel’s fault of course. Hopefully next time ;)
LikedExcellent customer service. The staff was very friendly, and very attentive to details. I let them know it was my birthday and the had a beautiful slice of cake sent up with a glass of champagne. The hotel was was perfect very quaint and the view from my room was amazing. The room looked out to the beach. The food was yummy also. I was able to walk to the pier and you could also walk along the beach.
DislikedEverything was perfect for me.
LikedThis was our second time staying here, we love the location. Beautiful sunsets and staff is amazing.
LikedThe location was perfect. I had a view of the ocean and the pool area. The food was 5 star quality. I would have liked a pina colada or a similar tropical drink but the bar staff at the pool didn't know how to make one.
DislikedThe bartender at the pool.
LikedGreat location, clean, comfortable, safe and super cute
Reviews from verified guests.