The Windsor Court

LikedIt was extremely clean/timeless decorations. I felt like I was transported into a castle!

DislikedNo bad reviews! Everything was perfect

LikedIncredibly friendly & accommodating staff. The double queen room was spacious enough for myself, my mom, and my twin toddlers. Gorgeous environment.

DislikedNo complaints

LikedThe room was perfect, clean, fresh, quiet, spacious and very comfortable. The bellman and reception desks were eager to assist in a timely manner. The best surprise was the availability of a house car which was used to go to dinner Friday evening. The driver a retired marine, I think, was courteous and shared with us as we traveled to G W Fins. The hotel was able to meet our requests for 1 hour early check in and adjoining rooms. The I-Prefer upgrade was spectacular.

LikedBeautiful, elegant and centrally located property. Clean spacious rooms, with comfortable beds and well equipped bathrooms. Room service was excellent and is 24/7. Loved the efficiency and quality.

LikedThe hotel was even more beautiful in person than in pictures & the service was absolutely impeccable. The gym was well-equipped with state of the art equipment that appeared to be brand new, and it provided complimentary water (in sustainable, refillable containers), fruit, snacks and a water filling station. I stayed in the Queen double suite which was gorgeous, spacious and full of natural light. I was really impressed with everything about it. Two smart TVs with all the apps, lots of plugs and USB outlets, a wet bar, a dressing area, a safe, an iron... a very well-appointed room! The location was great and within walking distance of bourbon street, the french quarter, frenchmen street, the CBD and a host of restaurants, shopping, bars and the casino. Everything felt personal and warm and anything I needed the staff graciously accommodated. The spa was also gorgeous and the ROBES were absolutely heavenly, but the facility itself and the treatment left much to be desired.

DislikedMy only disappointment was around the spa. It definitely gave the vibe of high end luxe spa, but the sauna was not hot enough, the steam room was not hot enough, and my $400 exfoliating treatment was a complete waste of money. The massage therapist spent 80 minutes fumbling with my body, and the exfoliation treatment was so basic. I've literally done better exfoliation on myself in the shower with a loofah and an $8.99 sugar scrub from Walgreen's. They did a partial refund for the service, which I appreciated, but I would've much rather had the luxe treatment I hoped for.

LikedI have stayed there on other occasions. It needs a face lift. Spots on some of the furniture, not enough plugs for all tech equipment. Loved the linens Houskeeper was very good.

LikedSo comfortable, cool and quiet. A perfect balance to the hot, humid and festive outings of New Orleans. The staff was exceptionally gracious. The Windsor Court’s location was absolutely perfect for our needs, the breathtaking art made me very happy and the pool was a much needed respite.

LikedComfort, you can't better that, all the people just really nice. My corgi was made to feel right at home. My niece loved the swimming pool.

DislikedI never was able to get more than luke warm water from the shower.