“Elegant ocean liner vibes without the sea sickness !”
LikedViews and decor were an 11 out of 10! Service was too notch -we found staff very friendly
★★★★★ · Manhattan, New York
10 South Street, New York, NY 10004, United States · #7 of 36 by guest score in New York





Guest category scores, compared with the average across the 36 New York hotels on this site.
| Rating category | Casa Cipriani New York | New York average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.2 | +0.4 |
| Comfort | 9.5 | 9.3 | +0.2 |
| Facilities | 9.3 | 8.9 | +0.4 |
| Location | 8.9 | 9.4 | -0.5 |
| Staff | 9.4 | 9.1 | +0.3 |
| Value for money | 8.6 | 7.9 | +0.7 |
| Free WiFi | 10 | 8.9 | +1.1 |
LikedViews and decor were an 11 out of 10! Service was too notch -we found staff very friendly
LikedExcellent for events and all things business. Ample and beautiful space to meet, lunch and lounge. 2min walk to the heliport makes the location easily accessible from any NYC airport.
DislikedThe location might be a bit disadvantageous for travelers visiting NYC for sightseeing. Heliport and ferry traffic can cause a bit of noice.
LikedVery different from any place in the New York. Calm Environment, good people and Serene spaces.
LikedService impeccable, propreté, confort. Chambre extrêmement bien pensée. Belle vue sur le fleuve. Petites attentions appréciables.
DislikedLocalisation excentrée, mais idéal dans le sud de Manhattan.
LikedSuper toll wie jedes Jahr an Weihnachten, ein besonderes Dankeschön an Alina und Stefano, sie haben uns alle Wünsche ermöglicht und natürlich auch alle Anderen im Hotel wie Housekeeping, Rezeption und Doorman
LikedThe staff is super good. Very professional and always there to pamper you.
DislikedI personally did not like the pillows and the fact it’s by the river. Noises are intense there even during the night. However, in Manhattan noises are an issue even downtown.
LikedNice historical building. Nice SPA. Classic stylish design. Delicious breakfast.
DislikedFirst, I am genuinely unpleasantly surprised by the hotel’s policy of not allowing guests under the age of 21 in the restaurant after 5:00 PM, while offering room service as compensation — this, in itself, feels like a poor joke. The hotel’s location is quite isolated, and it is reasonable to assume that guests often choose it primarily because of the restaurant and the Cipriani culinary reputation. I simply cannot understand how anyone thought it was a good idea to drive away customers in this manner. Second, the expectations are set very high — elegant atmosphere, dress code, club-like culture — yet in practice, they were unable to prepare even a basic cappuccino properly. The foam was simply poured into the cup without any consistency, not to mention any form of presentation, and to top it off, it was spilled into the saucer during service. The taste was quite unpleasant. One might overlook this at Starbucks, but for a name like Cipriani, it is frankly shocking. Third, the beautiful terrace bar was under renovation, which is disappointing in itself.
LikedExceptional hotel in a superb location - never experienced New York like this before, a must!
Reviews from verified guests.