★★★★ · Park City
7815 Royal Street East, Deer Valley, Park City, UT 84060, United States · #4 of 7 by guest score in Park City
Guest category scores, compared with the average across the 7 Park City hotels on this site.
| Rating category | The Chateaux Deer Valley | Park City average | Difference |
|---|---|---|---|
| Staff | 9.5 | 9.5 | 0 |
| Facilities | 9.2 | 9.3 | -0.1 |
| Cleanliness | 9.4 | 9.5 | -0.1 |
| Comfort | 9.4 | 9.4 | 0 |
| Value for money | 8.5 | 8.1 | +0.4 |
| Location | 9.4 | 9.5 | -0.1 |
| Free WiFi | 6.3 | 7.9 | -1.6 |
LikedIdeal location - can view the ski slopes from the Jacuzzi. The complementary shuttle service to various key restaurants/shops was a plus. Jono was a wonderful representative of the property. He seemed to be everywhere love his smile and enthusiasm for his job/employer very refreshing.
LikedOutstanding service. Beautiful room. Excellent food
LikedThe stay, the peacefulness, the breakfast was over the top quality food and service.
DislikedWe definitely need a king bed next time.
LikedI love the Mountain View’s, the room is very cozy and the staff is just wonderful always there to help and so kind and friendly.
DislikedBreakfast wasn’t as great as past visits.
LikedWe are really pleased with food, service and hospitality of the staff.
Liked1] Excellent Management with Loyal staff > Alex the GM is hands on , ably assisted by managers Alex L and Edward Bryan the shutttle driver is always happy to give you a lift downtown , and In Cena restaurant Mhy and Kade The staff are always have your back , and quickly fix things if there are any issues 2] Renovated on site retauarant Cena with improved dinner menu 3] Excellent Buffet Breakfast > the emphasis is on healthy fresh food , both Hot and cold , the food is always topped up 4] Gluten free is well catered for 5] On site ski shop
DislikedHad to get an engineer to turn air con off
LikedThe staff was great. The guy who walked me to my room was so nice. I completely forgot to leave him a tip. I feel bad. Loved the shuttle service.
DislikedThe parking was a little strange. Was not sure where to park during check in.
LikedRoom, breakfast, location, staff, overall comfort and convenience.
Reviews from verified guests.
