“Great experience and this is at the top of my list for best hotels”
LikedThe decorations were beautiful and the room was very clean. Great location to have access to multiple restaurants and shops
★★★★★ · Historic Savannah, Savannah
400 West River Street, Savannah, GA 31401, United States · #5 of 7 by guest score in Savannah





Guest category scores, compared with the average across the 7 Savannah hotels on this site.
| Rating category | JW Marriott Savannah Plant Riverside District | Savannah average | Difference |
|---|---|---|---|
| Staff | 8.8 | 9.4 | -0.6 |
| Facilities | 9.3 | 9 | +0.3 |
| Cleanliness | 9.3 | 9.5 | -0.2 |
| Comfort | 9.4 | 9.5 | -0.1 |
| Value for money | 8.4 | 8.2 | +0.2 |
| Location | 9.5 | 9.6 | -0.1 |
| Free WiFi | 7.6 | 8.5 | -0.9 |
LikedThe decorations were beautiful and the room was very clean. Great location to have access to multiple restaurants and shops
LikedGorgeous property!! It is a museum in your lobby and the facility is huge! Everything you need is here, definitely a must.
DislikedMost of the staff is rude. Upon check-in one of my two rooms was ready and the very nice and accommodating woman offered champagne and apologies. Upon checking back I dealt with a gentleman who was brief, rude and extremely condescending. I was on the property for two hours at that point and it was an hour and 45 minutes passed check-in time. I was assured that it would be a few minutes and then 15 minutes… a bellhop stepped in and took me to someone else. In the lobby Turbine Cafe the waiter was rude, rushing us when there was no wait and throwing plates and drinks. He essentially threw my wife’s smoothie at her. Everyone else was great and the hotel is amazing!
LikedWonderful experience. Loved the video explaining the transformation from plant to luxury hotel
DislikedNothing it was amazing!
LikedBeautiful & worth every penny! The staff was very kind and our room was huge and comfortable! Wish we could have stayed more than 1 night!
DislikedWish the price was a little lower but we loved that there were no hidden fees like the Westin Harbor Resort
LikedClean spacious rooms and top service from all employees
DislikedValet price is way too much, i travel a lot and it’s way overpriced Rooms are super expensive
LikedThe place was very unique and all the displays was great
LikedLocation was amazing right in the historic district ! Absolutely loved Savannah ! Room with riverview and balcony was perfect !
LikedWe loved the location, the decor, the room was amazing!
Reviews from verified guests.