“Exceptional”
LikedThere is nothing i disliked it infact it was sooo good i wanted to extend my stay. I think a 5 star wouldnt even give the place justice
★★★★★ · Hoan Kiem, Hanoi
Capella Hanoi
11 Lê Phụng Hiểu, Hoan Kiem, Hanoi, Vietnam · #4 of 10 by guest score in Hanoi
9.7Exceptional223 reviews
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Capella Hanoi guest ratings
Guest category scores, compared with the average across the 10 Hanoi hotels on this site.
| Rating category | Capella Hanoi | Hanoi average | Difference |
|---|---|---|---|
| Staff | 9.8 | 9.9 | -0.1 |
| Facilities | 9.9 | 9.6 | +0.3 |
| Cleanliness | 9.9 | 9.8 | +0.1 |
| Comfort | 9.9 | 9.8 | +0.1 |
| Value for money | 9.4 | 9.5 | -0.1 |
| Location | 9.9 | 9.9 | 0 |
| Free WiFi | 10 | 9.4 | +0.6 |
Capella Hanoi reviews
LikedBeautiful interior, super welcoming staff and overall one of my favorite stays!
“Just perfect”
LikedThis property is an absolute feast for the eyes and a complete sensory reset. Aside it being one of the most beautiful properties we have ever explored, the staff were also an absolute joy. They paid attention to every single detail and were impeccable in their delivery. I would highly suggest Capella Hanoi to anyone planning on visiting. I wish we stayed longer.
LikedEverything was perfect and the employees were amazing and very helpful and welcoming
“Absolute must stay”
LikedOne of the best hotel experiences ever. Customer service and attention to detail are next level. Visually stunning throughout!
LikedThe Capella went above and beyond our expectations. It is one of my favorite hotels I have ever stayed in. I highly recommend it to anyone travelling to Hanoi (even if it is just for the breakfast buffet!)
“Excellent hotel and stay. Perfect location and amazing staff and service.”
LikedAuthentic, unique and exceptional facilities. Perfect location and guest experience is phenomenal. Amazing breakfast and very attentive staff.
LikedGreat location, helpful staff, delicious breakfast. Very quiet at night.
Reviews from verified guests.