“A very quiet and comfortable place to stay in central Cairns.”
LikedThe Bailey is quiet and has central location meaning walking to shops, cafés and restaurants easy. The staff are friendly and helpful.
DislikedNothing to mention.
★★★★★ · Cairns
Crystalbrook Bailey
163 Abbott Street, 4870 Cairns, Australia · #9 of 10 by guest score in Great Barrier Reef
8.8Excellent3,538 reviews
From $214a night · lowest rate found Oct 2026
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Crystalbrook Bailey guest ratings
Guest category scores, compared with the average across the 10 Great Barrier Reef hotels on this site.
| Rating category | Crystalbrook Bailey | Great Barrier Reef average | Difference |
|---|---|---|---|
| Location | 9.5 | 9.6 | -0.1 |
| Cleanliness | 9.3 | 9.4 | -0.1 |
| Value for money | 8.6 | 8.8 | -0.2 |
| Facilities | 9 | 9.3 | -0.3 |
| Comfort | 9.4 | 9.5 | -0.1 |
| Staff | 9.3 | 9.5 | -0.2 |
| Free WiFi | 9.3 | 8.1 | +1.2 |
Crystalbrook Bailey reviews
“Bed excellent, bathroom beautiful with an amazing shower head. Close to the esplanade .”
LikedBreakfast had enough to choose from. A good spread.
DislikedBreakfast staff could of been a bit more friendlier.
“Very inviting and comfortable.”
LikedThe location was ideal, the apartment clean, well stocked and the facility clean and safe. We liked the extra access to both hotel and apartment pools, gyms and balcony from both living room to bedroom.
DislikedWe liked everything about the property.
LikedThe location downtown made the area very walk able. The staff was very attentive to our needs and the room was quiet.
DislikedNothing in particular.
“We love our stay, looking forward to next year!”
LikedThe location is the best. The building is a great piece of architecture. The staff are very professional, friendly and helpful. We are repeat guests. It has a very good restaurant attached to it.
DislikedIt's time for the dressing gowns to be updated.
LikedLovely comfortable hotel, super central to all the things we wanted to see in Cairns and easy for tour pickups. We walked everywhere easily. Breakfast was great value and had delicious cocktails at Pachamama!
DislikedOverall it was really lovely. My only complaint is that there were no power points near the bed for chargers. There were usb-a ports which felt very retro and work if you have that cord but I feel like it's less common. A normal power point would have solved all the problems!
LikedComplimentary bar of Daintree chocolate. Cordial staff.
DislikedRoom temperature cold. Lighting could be improved.
LikedThe location was great, staff were friendly and helpful.
Reviews from verified guests.
