Stanhope Hotel by Thon Hotels

LikedGorgeous, immaculately maintained, with the kindest staff. Location is superb; just beyond palace with easy access to all transit and short walk grand place/pentagone. Every amenity and need was catered to with grace and beauty, from spa and fitness space to umbrella in my room. No need to ever book anywhere else in Brussels — my new go-to spot for business and leisure travel. Exceptional experience.

LikedWe had a fantastic stay at this beautiful hotel. The breakfast was wonderful, the rooms were clean, the location was great, and most importantly, the staff were amazing. The lovely lady who checked us in—unfortunately, I did not get her name—went above and beyond to make our stay special. She arranged Belgian chocolates surprisefor my husband’s birthday, gave us a great room, and made us feel so welcome from the moment we arrived. On the morning of our departure, the staff went the extra mile again. They brought macaroons and a candle to breakfast so my husband could celebrate and blow out his birthday candle before we left. These thoughtful and special touches truly made our stay memorable. Thank you to the entire hotel team for making us feel so welcome and cared for. We absolutely loved our stay and will definitely return the next time we are in Brussels!

LikedBeautiful hotel, very comfortable, well situated, but what really makes your stay is the staff, from the front desk to the cleaning team. They were all so helpful and kind to us. They are fantastic! Our group was 2 adults, 2 teenagers, and one kid. The rooms connected, so that was very comfortable. The kids loved the gym and the sauna. We walked everywhere, and easy to get Ubers. There is a supermarket around the corner, and many places to have breakfast and dinner restaurants. Definitely great for families.

LikedThe location is amazing. Really close to the station, around 5 minutes walk at most. We were here only for a couple of days, but everything was great. The staff was also very friendly and helpful. The room was nice, with a very comfortable bed. Clean sheets, towels and the cleanliness was overall 10/10

LikedEverything is perfect specially the beautiful garden nearby the lobby.

LikedThe room and hotel facilities were excellent, the breakfast was fantastic and the staff was super helpful, highly recommend!

DislikedThe garage pricing was higher than expected

LikedThe room was really lovely, with small personal design touches that made it feel special. The Molton Brown products, slippers, robes, pillows, mini bar and even a rubber duckie for the bath just added that extra to our trip. The gentleman who checked us in at the front desk was also welcoming, kind and helpful. I would stay here again in a heartbeat...we didn't get to use the sauna or have breakfast as this was a quick trip!

DislikedHonestly, I liked everything.

LikedBeautiful property with a comfortable spacious room

DislikedThe night staff told us to park our car outside because we arrived very late and they assured us that street parking was free until 9am. The next morning, at 8:30, we went to pick up our car and it was about to be towed!!! Apparently the street had restricted parking for the 2 nights we were there and the staff were unaware. The police even entered the hotel to ask if the car belonged to a guest and the day staff said no. Conclusion: We had to pay a 175 euro fine for a mixup caused by the staff and lack of communication between the night and day staff. It wasn’t our fault and the least they could have done was offer us some sort of compensation, like a free breakfast. We were quite disappointed…