★★★★ · Hamilton
24 Rosemont Avenue, Hamilton City, HM 06 Hamilton, Bermuda · #1 of 5 by guest score in Bermuda
Guest category scores, compared with the average across the 5 Bermuda hotels on this site.
| Rating category | Royal Palms Hotel | Bermuda average | Difference |
|---|---|---|---|
| Location | 9.3 | 9.2 | +0.1 |
| Cleanliness | 9.7 | 9.2 | +0.5 |
| Value for money | 8.1 | 7.7 | +0.4 |
| Facilities | 9.2 | 9 | +0.2 |
| Comfort | 9.7 | 9.3 | +0.4 |
| Staff | 9.7 | 9.4 | +0.3 |
LikedBreakfast on the veranda was excellent. Nice variety and we particularly liked the classic Bermudian raisin bread.
Dislikedfine mesh hanging screens to keep the sparrows out! But, having lived in the Caribbean we were used to them. Also, cloth napkins as used in the inside dining room, to cover one's food from same sparrows.
LikedThis hotel is perfect from the grounds , staff, restaurant and rooms. Very peaceful setting
LikedOutstanding customer service. Beautiful property. Multiple areas to lounge and relax both indoors and outdoors. Beautiful gardens. Small, pleasant walk into town, with the benefit of being adjacent to being right in the noise of town. Very good food! Central location. I can also highly recommend excursions with the BZS, if you are considering whale watching. Excellent specialist crew!
DislikedThat I had to leave! Would love to come back & can highly recommend
LikedVery comfortable rooms. Friendly staff. Lovely, well-kept gardens. Wine hour was a treat! The short walk to the ferry and bus terminals means you can explore the whole island without a car.
LikedThe location was great to walk into Hamilton. The amenities of the yoga mat, umbrella, and weights were an added bonus as well! The breakfast was nice in the morning.
DislikedThe lighting in the bathroom could have been better and the pool was freezing. The hall was noisy late and early, but that's hard to mitigate.
LikedFor a cold breakfast, it was very good. Staff were very helpful and kind. Excellent coffee machine. Rooms were cleaned quickly and well. Location (7 minute walk from Hamilton center) was excellent. We would definitely return.
DislikedThere was no refrigerator in our room.
LikedBreakfast was fabulous!! The happy hour in the evening was elegant and fun. The on-site restaurant was delicious. Room was very comfortable!
DislikedThe only thing I was annoyed by - Booking.com suggests that the hotel has an airport shuttle, and it does NOT. They offered a ride to the closest bus terminal, which was helpful. But it would have been nice to know this when I was looking for places to stay.
LikedGreat place. favorite hotel in Bermuda. Lovely grounds and rooms. Free shuttle around hamilton.
DislikedBreakfast was a little underwhelming
Reviews from verified guests.
