LikedVery nice hotel near FFC with modern design and good facilities in the room. The staff is excellent. All of them are ready to help you in any questions: from ordering taxi to uploading needing apps and booking fine dining restaurants.
★★★★★ · Jing'an, Shanghai
Upper House Shanghai
No. 366, Shi Men Yi Road, Jing'an, 200041 Shanghai, China · #15 of 16 by guest score in Shanghai
9.0Wonderful159 reviews
From $490a night · lowest rate found Oct 2026
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Upper House Shanghai guest ratings
Guest category scores, compared with the average across the 16 Shanghai hotels on this site.
| Rating category | Upper House Shanghai | Shanghai average | Difference |
|---|---|---|---|
| Cleanliness | 9.2 | 9.5 | -0.3 |
| Comfort | 9.4 | 9.6 | -0.2 |
| Facilities | 9 | 9.3 | -0.3 |
| Location | 9.6 | 9.5 | +0.1 |
| Staff | 9.4 | 9.4 | 0 |
| Value for money | 8.5 | 8.7 | -0.2 |
| Free WiFi | 8.5 | 8.3 | +0.2 |
Upper House Shanghai reviews
“It was an exceptional experience”
LikedThe quality of breakfast has to be better than it is now
DislikedThe menu of breakfast and its quality
“Excellent stay”
LikedVery charming boutique hotel close to a number of business and tourist spots. Attentive staff and great ambience. Do try the restaurant.
“Stylish and beautiful hotel with wonderful staff in great location.”
LikedBeautiful architecture and design. Very helpful, attentive and friendly staff. Great location. Wonderful and very relaxing stay! Would definitely come back.
“A great place to relax and spend a Taifun”
LikedLocation is very nice. The Windows and overall sound dampening is astonishing,given the Construction currently on site. The staff is very friendly and tries to make the stay as comfortable as possible,directly comes to action when needed. Room cleaning was really friendly and took good care of us. The luggage room is the best design of the rooms and really makes a difference for us.Starbucks Reserve is just around the corner. Mini bar offers lots of good drinks and coffee. Really a great touch to convenience. Good wine choices even.
DislikedHaving stayed here before, this year something felt different. The level of attentiveness couldn’t live up to our past experience. It just felt like there was a lack of details in the overall experience-despite the friendly welcome card. We had a strong cigarette smell during our first night, which the staff immediately solved with an air purifier. Ocassionally there still was cigarette smoke seeping in. The rooms generally lack some maintenance- the window curtains/blinds squeak loudly when opened. Some areas are hard to reach for room cleaning,just by design(height of mirror f.e) While we still love the rooms, we might also look around other locations next time.
“Clean, comfortable and convenient”
LikedThe location was very convenient. There was a lot around - shopping and dining. The staff was also very nice and attentive. My flight changed last minute and they were able to help with a speedy check out and airport transportation.
DislikedThe rooms were a bit dark. I would have liked for it to be brighter and for me to manual adjust.
“Would definitely comeback! Mia was beyond exceptional with her hospitality and her service. It was our anniversary and…”
LikedRoom, lobby design, breakfast, Bluetooth speaker in the room
Likedincredible attention to detail, great location and service.
Reviews from verified guests.
