Almanac X Alcron Prague

LikedVery professionally run, clean and friendly. Good breakfast and complimentary water renewed every day

LikedLocation, staff and accommodation

LikedThe bed was very comfortable and the room quiet. The hotel porter was very friendly and helpful. Wifi worked well and breakfast was generous and overall had a great selection.

DislikedDespite the good amenities, I would say that the service represents more of a 4 -star than 5-star hotel. Firstly, our room was not cleaned on one of the days, despite us being gone almost all day. The bed was not made or towels exchanged. Secondly, make sure to be at breakfast in good time before it ends: we saw several people being turned away as they arrived a couple minutes before the breakfast was set to finish. The staff also starts to clear things around the tables at exactly the time the breakfast ends, causing a lot of noise and the environment resembled a factory. Thirdly, some of the staff is a bit rude and clearly do not know how to speak to guests in a polite way. For example, when asked for more beans at breakfast, one waitress' answer was a simple "no" with rolling eyes. Fortunately, a slightly more senior-looking member of staff saw this, apologized and brought more beans. When we were checking out, we were offered a small discount on some laundry services or a free coffee due to the fact that our room was not cleaned the previous day. This, for a 5 star hotel, is not adequate enough in my opinion and they should be able to do better.

LikedVery modern, great facilities, nice staff

DislikedNot many plugs for USB C

LikedLocation, breakfast and attentive staff

LikedPre arrival I asked for some bedding preferences, I’ve got more than I expected, the king size bed was super comfy and I really slept like king the room is ultra well innovated and the waiter who what in Thursday knew little bit Hebrew and his service was beyond any expectation the food of the breakfast was also delicious.

LikedBrilliant location, friendly staff and a lovely room with a great view and little balcony. Staff were very professional and welcoming and the hotel bar is a brilliant space to spend some time.

DislikedNothing disliked

LikedThe staff at the reception were polite and helpfull.The breakfast was very good, and the hotel itself is very nice.

DislikedThe bed in the tween room wasn't comfortable. It was verry narrow and the mattress was verry thick and made the bed very high and difficult to climb into. No shower cap in the bathroom.