★★★★★ · Central District, Hong Kong
22 Cotton Tree Drive, Central, Hong Kong, Hong Kong · #10 of 14 by guest score in Hong Kong
Guest category scores, compared with the average across the 14 Hong Kong hotels on this site.
| Rating category | The Murray | Hong Kong average | Difference |
|---|---|---|---|
| Staff | 9.4 | 9.5 | -0.1 |
| Facilities | 9.3 | 9.4 | -0.1 |
| Cleanliness | 9.5 | 9.6 | -0.1 |
| Comfort | 9.6 | 9.6 | 0 |
| Value for money | 8.4 | 8.6 | -0.2 |
| Location | 9.4 | 9.5 | -0.1 |
| Free WiFi | 9.3 | 9.2 | +0.1 |
LikedThe room was really comfortable. I liked the extra living area with the couch, and the desk. The location was great, too. It was easy to get to restaurants in the midlevels and Central areas. Such a great staff! Friendly and helpful.
LikedLocation and rooms are amazing but a little small for the price. But well worth it if you have a short stay in HK.
DislikedInitially wanted to charge us for extra bed for two young children but offered complimentary in the end.
LikedRoom very comfortable and stylish, and housekeeping was superb. Popinjays dining was very well done, and we also enjoyed the bar.
DislikedThe Murray Lane lunch offerings on a Saturday - very limited choice and we didn't enjoy the 3 dishes we chose. The pizza was stodgy and the salad very meagre. Seemed expensive. However we did enjoy all other dining at the hotel.
Liked• The staff were very kind and welcoming. • The room had a pleasant city view, and the amenities were of high quality and replenished promptly. Thank you for the fresh water, as well as the tea, coffee and fruit. • Excellent housekeeping—our room was always spotless and well cared for. • Breakfast was nicely prepared using fresh and high-quality ingredients. Both the buffet and the à la carte menu were excellent. • Complimentary lounge access, with its delicious dining selections, as well as the complimentary (limited) ironing service, were great benefits. Thank you for this. • The location was quite central, next to the Peak Tram station, and easy to reach via the connecting escalators. • Special thanks to Alan, who was extremely helpful during our check-out and even afterwards. • The shuttle service was a great convenience and took us close to our next destination.
DislikedNothing :)
LikedService excellent, location perfect, room was excellent! Breakfast was exceptional.
LikedThe room was great. My priority is always to feel safe and for the room to feel clean. The room was very spacious and clean and the bathroom and bed were all very nice. They also have so many things available in the room if you need (e.g. makeup remover) and all you need to do is ask for it. They also put something to help you sleep by your bed every night like a tea, or a sleeping mask, or a pillow spray - such a nice touch to the room / experience.
DislikedGym / pool are nice but could be a little newer? but still overall its decent.
LikedGreat location, very friendly staff, amazing breakfast.
LikedWelcoming and relaxing. Very high standard throughout
Reviews from verified guests.
