“felt like a staycation”
Likedamazing room facilities and space of our suite very comfortable
★★★★★ · Central District, Hong Kong
Upper House Hong Kong
Pacific Place, 88 Queensway, Hong Kong, Hong Kong · #7 of 14 by guest score in Hong Kong
9.3Wonderful236 reviews
From $1,392a night · lowest rate found Oct 2026
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The Upper House guest ratings
Guest category scores, compared with the average across the 14 Hong Kong hotels on this site.
| Rating category | Upper House Hong Kong | Hong Kong average | Difference |
|---|---|---|---|
| Staff | 9.4 | 9.5 | -0.1 |
| Facilities | 9.2 | 9.4 | -0.2 |
| Cleanliness | 9.7 | 9.6 | +0.1 |
| Comfort | 9.7 | 9.6 | +0.1 |
| Value for money | 8.6 | 8.6 | 0 |
| Location | 9.5 | 9.5 | 0 |
| Free WiFi | 8.6 | 9.2 | -0.6 |
The Upper House reviews
“The stay was comfortable, the stuff was very friendly and helpful!”
LikedThe design of the room was great! Its very unique and the lighting was great which creating a specific mood, atmosphere, and aesthetic
DislikedThe food need more work
“Hope to come back!”
Liked• The staff were very kind and welcoming. • We received a lovely anniversary welcome and a thoughtful gift. Thank you very much. • The room had a very nice view, and the amenities were of high quality and replenished promptly. Thank you for the filtered fresh water (we loved it), as well as the tea & coffee and snacks. • Breakfast was nicely prepared, using fresh and high-quality ingredients. It was excellent. • The building itself is simple yet elegantly decorated. • Privacy was clearly well thought out and carefully designed. • Special thanks to Nathalie, who was extremely helpful during our check-out and even afterwards.
DislikedWhile the breakfast service was a little slow, the team were very kind and helpful.
“Every detail makes you feel completely at ease from the moment you arrive. It's truly the best place”
LikedEverything about The Upper House felt thoughtful, calm, and beautifully considered. The rooms are serene and impeccably designed, the service is genuinely warm and intuitive, and every detail makes you feel completely at ease from the moment you arrive. It's truly the best place I think we've ever stayed in the world. The location is perfect, with incredible views. A truly special place that sets the standard for hospitality, Natalie in particular was wonderful. We can’t wait to return.
LikedThe hotel has Stunning rooms with great bathroom facilities. The room designs are so well detailed. We stayed two separate nights in different studio rooms and both were outstanding.
“Perfect stay in Hong Kong.”
LikedSpacious room with a beautiful mountain view. Huge bath with wall to wall windows. Gorgeous. Extremely convenient location.
“Very enjoyable stay. For the money we paid you would expect this level.”
LikedIt was decorated in a modern and pragmatic manner. Very clean, modern, comfortable. Almost every other evening staff leave us with some chocolate, cookies, one day even warm milk. Very close to everything. Location is unbeatable.
DislikedDefinitely more expensive
“Happy with the stay. I would recommend it to anyone.”
LikedI was very satisfied with my stay. My flight arrived early so I got to the hotel at 6:00AM. I didn't expect to be able to check in and had planned to leave my luggage and explore the area. I was surprisingly informed that my room was ready, and I got a free upgrade. The staff was friendly and helpful. The room was spacious with a great view, very relaxing. The hotel prepared toiletries, toys, and coloring pens for my toddler and thoughtfully baby-proofed the room.
DislikedThe only thing I didn't expect was that the crib provided by the hotel wasn't wooden but a playpen. However, I want to clarify that I didn't check with the hotel beforehand to confirm whether they had wooden cribs.
Reviews from verified guests.
