★★★★★ · Nariman Point, Mumbai
Nariman Point, 400021 Mumbai, India · #7 of 10 by guest score in Mumbai
Guest category scores, compared with the average across the 10 Mumbai hotels on this site.
| Rating category | Trident Nariman Point | Mumbai average | Difference |
|---|---|---|---|
| Staff | 9.3 | 9.3 | 0 |
| Facilities | 9.2 | 9.2 | 0 |
| Cleanliness | 9.3 | 9.3 | 0 |
| Comfort | 9.3 | 9.3 | 0 |
| Value for money | 8.5 | 8.6 | -0.1 |
| Location | 9.5 | 9.2 | +0.3 |
| Free WiFi | 8.4 | 9 | -0.6 |
LikedStaff services are amazing and very helpful. They offer us everything we need. Breakfast is always served in a better way. There are a lot of varieties of foods. Big thanks to. Mr. Sarthak , karishma and Abinav and everyone in hotel staff
LikedThe kindly staf , perfect location,good hospitality
DislikedEverything is good
LikedOutside the specially the upgraded rooms and the staff so friendly and the food is perfect.
DislikedThe breakfast was limited not as good as other hotel but the lunch and dinner outstanding .
LikedNeat clean and new rooms are made exceptionally well.
LikedI give this hotel the highest rating because they pay attention to every detail of their guests' experience, from arrival to departure. The reception and services provided are prompt and efficient, and each staff member treats the guest with respect. The hotel's cleanliness is exceptional, and its location is superb. I wish the hotel management and staff continued success and progres
LikedOur stay at Trident, Nariman Point, Mumbai was absolutely wonderful and exceeded all our expectations. Everything was exceptional, from the junior staff to the management. Every member of the team was friendly, professional, and genuinely committed to providing outstanding service. When we arrived, we noticed that our room was not as clean as expected. We informed the hotel, and they immediately apologized and had the room cleaned. To our surprise, they also sent us a heartfelt apology note along with a lovely gift and a beautiful bouquet of flowers. This thoughtful gesture truly reflected how much they care about their guests and their satisfaction. Thank you to the entire team for your excellent hospitality and attention to detail. We truly appreciate your kindness and professionalism. We look forward to visiting again very soon!
LikedLocation and the executive corner room on 31 floor has excellent view from of harbor side Nariman Point
DislikedNothing really
LikedExcellent location with stunning sea views. The staff were exceptionally friendly, professional, and always ready to help. The room was spacious, clean, and comfortable, and the breakfast offered a great variety. Everything exceeded my expectations, making my stay truly enjoyable.
DislikedNothing significant. Everything was excellent, and I had a wonderful experience.
Reviews from verified guests.
