“An unforgettable stay 🌹”
LikedThe staff, the service, attention to details, the hospitality and the cleanness 🌹
DislikedThe breakfast selection is kind of limited specially the buffet.
★★★★★ · Andong, Ubud
Viceroy Bali
Jalan Lanyahan, Br. Nagi, 80571 Ubud, Indonesia · #12 of 32 by guest score in Bali
9.5Exceptional205 reviews
From $794a night · lowest rate found Oct 2026
Check availability
Viceroy Bali guest ratings
Guest category scores, compared with the average across the 32 Bali hotels on this site.
| Rating category | Viceroy Bali | Bali average | Difference |
|---|---|---|---|
| Location | 9.6 | 9.3 | +0.3 |
| Cleanliness | 9.8 | 9.6 | +0.2 |
| Value for money | 9 | 8.9 | +0.1 |
| Facilities | 9.4 | 9.5 | -0.1 |
| Comfort | 9.6 | 9.6 | 0 |
| Staff | 9.8 | 9.7 | +0.1 |
| Free WiFi | 9.1 | 9.2 | -0.1 |
Viceroy Bali reviews
LikedGreat hotel, perfectly clean, well designed, impecable service
DislikedAll was good
“Over our expectations and beyond”
LikedViceroy has a very very very good quality and standard of accomodation and literally everything was perfect from my point of view! We stayed at the terrace Vila with a private pool and after 18 hours of traveling, the tiredness went away when indulging in the warm waters
DislikedI would have liked to have something on which to dry out bathing suits after coming out of the pool, but that's the only thing.
“Thank you for the special”
LikedExcellent service, accommodation and location. Attentive staff everywhere, they will go over and above for you. The location and views are sensational, only 20 minutes or so to ubud on the free shuttle. We stayed for a couple nights after leaving another hotel after being really disappointed. The team managed to get us into a villa and upgrade us and they made sure we had a special few days. Thank you.
DislikedWe went full board, the food in the cascades was hit and miss. The western food & pastries/desserts was very good, the Indonesian food however, was disappointing and was tamed down for the western visitors (we were told). Considering the cost the local food choices should be on point when compared to local restaurants. I think we would have gone without full board if we returned.
“Excellent hotel with great staff and facilities”
LikedExcellent location , great owner and staff and beautiful facilities
DislikedMy room had a split AC which was blowing air at bed which for me was not convenient for my night sleep
“5 star family owned gem”
LikedPrivate, quiet, beautiful property with caring and thoughtful service. Family owned.
DislikedLeaving.
“Very nice property which exceeded our expectations on every parameter. Strongly recommended.”
LikedAttentive and friendly service throughout our stay. Polite, smiling and cheerful staff Good breakfast and restaurant food variety and quality. Tasteful room decor and amenities Temperature controlled generous size lap pool
DislikedAsked for CVV of card on checkin which I declined due to potential fraud concerns. Was not pressed to provide. Told them to improve their pre-authorization process by using a POS terminal.
“Overall, an outstanding stay with truly memorable service.”
LikedWe stayed in a 2-bedroom pool villa with our 3 children and had a wonderful experience. The service staff were exceptional; always smiling, genuinely caring, and eager to ensure we had everything we needed. Every request, from children’s floats to small extras, was granted without hesitation. The villa itself was spectacular, with great food quality and excellent “butler-style” communication via WhatsApp, making everything effortless. We also enjoyed the dance event during our stay.
DislikedThe only downside was that the marble floor can get quite slippery when wet, which is something to watch out for if you have young children.
Reviews from verified guests.
