★★★★★ · Riscone, Brunico
Seilbahnstrasse, Riscone, 39031 Brunico, Italy · #16 of 19 by guest score in Dolomites
Guest category scores, compared with the average across the 19 Dolomites hotels on this site.
| Rating category | Falkensteiner Hotel Kronplatz | Dolomites average | Difference |
|---|---|---|---|
| Staff | 9.1 | 9.7 | -0.6 |
| Facilities | 9.5 | 9.6 | -0.1 |
| Cleanliness | 9.6 | 9.7 | -0.1 |
| Comfort | 9.7 | 9.8 | -0.1 |
| Value for money | 8.6 | 8.8 | -0.2 |
| Location | 9.3 | 9.5 | -0.2 |
| Free WiFi | 9.2 | 9 | +0.2 |
LikedWe had an amazing stay! Everything about this hotel was excellent ,the rooms were clean, comfortable, and beautifully maintained, and the facilities were fantastic. But the highlight was definitely the staff. Everyone was incredibly friendly, welcoming, and always ready to help with anything we needed. They really made our stay special.
LikedThis was the best stay of our entire honeymoon. The hotel was beautifully designed and curated. The pool was maintained at the perfect temperature, and it felt super luxurious. We had massages that were fabulous and they had very nice spa facilities. They even had a rock climbing wall which we took advantage of! They had really cool e-bikes which we used to explore the town and nearby areas. Christian, the experience manager, was very nice and very helpful setting everything up. He even had me download an app that is very popular for hiked/trails. The restaurant was top notch, the food unbelievable. It felt like the entire hotel staff knew who we were and that we were there on our honeymoon as they all congratulate us.
LikedEverything-best hotel I have stayed at. Attention to detail is exceptional and you feel like family
DislikedNothing: it was flawless. Expebsive but you get your money’s worth.
LikedEverything! The room, the breakfast, the kids club, the staff, the cleanliness… everything was amazing.
LikedThe property is situated in a quiet area with beautiful green spaces and spectacular mountain views. The interior decor was beautiful with multiple places to sit, relax and reflect. The swimming pools were heated and had ample sitting space. The food was outstanding with a superb variety to meet any dietary desires. The servers were both professional and attentive. The room was well designed with comfortable beds and a great layout. We enjoyed our balcony with an early morning coffee. Also, the concierge experience team were excellent with suggesting local hiking trails that were truly memorable. We had a fantastic stay and will return!
LikedThe hotel is very beautiful and enjoyable. The hotel is distinguished by its guests' attention to the smallest details. It is very clean and the receptionists are welcoming to guests. I really enjoyed my stay at this distinguished hotel.
LikedEverything, the staff, the view, the location, the food, the concierge support, and kids play room for my child 10/10
LikedEverything was perfect. Location is great, walking distance to the main Kronplatz lifts, but for convenience, the hotel also has a shuttle to make the short trip even easier 😀 Doing sellaronda was one of our main goals visiting dolomites and it is definitely possible from here. Longer time to reach the loop, but it is definitely possible in one day, and since sellaronda is not very long, it may be even better to ski more. The hotel staff helped us with the ski path questions and route we need to take as initially it is not very clear from the maps. Restaurant is great with very good food and nice staff. The bar is also nice with amazing cocktails. The spa area is very good also. We were imagining a small spa facility, but it was actually pretty good with two swimming pools, two hot saunas, and one wet sauna or hammam. The room and ski storage are just perfect as expected from such a hotel.
DislikedMaybe a shuttle could be arranged for reaching nearby bus stops or brunico main station.
Reviews from verified guests.
