★★★★★ · Porlezza
Via del Ciclamino 5, 22018 Porlezza, Italy
Guest category scores, compared with the average across the 10 Lake Como hotels on this site.
| Rating category | ARIA Retreat & SPA | Lake Como average | Difference |
|---|---|---|---|
| Location | 9.1 | 9.6 | -0.5 |
| Cleanliness | 9.7 | 9.6 | +0.1 |
| Value for money | 8.8 | 8.4 | +0.4 |
| Facilities | 9.5 | 9.5 | 0 |
| Comfort | 9.7 | 9.7 | 0 |
| Staff | 9.7 | 9.5 | +0.2 |
| Free WiFi | 10 | 9.4 | +0.6 |
168 m² · 1 king bed, 1 king bed
LikedWe had such a wonderful stay, and honestly it’s all thanks to the amazing staff. Wendy, Laura, and Tecla made us feel so welcome from day one, always going out of their way to help and just genuinely making sure we had everything we needed. It’s not often you come across a team this friendly and caring, and they’re really what made this trip special. Huge thank you to all the great staff, we’d absolutely come back just for the way they took care of us.
LikedThe breakfast was amazing, brought right to our room. We felt like royalty from the moment we arrived to the moment we left. A truly exceptional experience.
LikedEverything was excellent, it is a fantastic experience from the moment you step in to the time of check out.
LikedDefinitely a retreat not just a name everything you want is there and more the staff are incredible and the whole premise is huge and beautiful the views are breathtaking and so is the suite is incredible and seems new welcome snacks were there the parking area is very good If you are willing to calm your nerves for a while it’s the place to visit oh and the bathroom was incredible as well it’s too good to be true it’s like your own haven that you can enjoy
LikedStunning location, so serene. Very well maintained. Very clean and staff extremely friendly and helpful.
LikedWe had a wonderful stay at this hotel! The staff were incredibly kind, friendly, and attentive, which made us feel very welcome from the moment we arrived. The hotel itself is super charming, intimate, and beautifully maintained. Everything was spotlessly clean, and you could really feel the attention to detail everywhere. Communication was also excellent — being able to contact the hotel easily via WhatsApp was so convenient and made everything completely stress-free. And the breakfast served in the room was simply WOW! Such a lovely experience, beautifully presented and the perfect way to start the day. Overall, we absolutely loved our stay and would happily come back.
LikedEverything about the hotel exceeded our expectations, from the staff, to the views, to the spa to the food.
LikedEverything from start to finish was impeccable. The staff are wonderful so friendly and attentive. Our room was stunning newly kitted out with all the mod cons. The space was massive and the view was incredible. Spa, pool and gym better than most top spas! Sit in the sauna and see the view! Is a small hotel maybe 10 rooms but has everything you would get in a huge hotel with peace and quiet. They don’t miss a trick even if you look under the bed is a note to say we’ve already been here to clean. Wife loved that! To all the team thank you again. For anyone reading this your in for a treat. Close to all other pockets aswell to visit. Car is ideal but drivers readily available if not. See you again soon! Thank you! Matteo & Emilia. Xxx
Reviews from verified guests.
