Castelfalfi

LikedEverything was perfection

LikedCastelfalfi really delivers in the majority of ways a traveller wishes a dream hotel to be! Great location, perfectly clean and elegant, great service and modern facilities in a historical village setting. It was as amazing experience and one we would love to return soon. This is the way to restore and run an historical place!! Some really high quality points that really impressed me: - halls and carpets were very elegant with opulent nice scent diffusors and pristine clean light carpets. - amazing bed sheets. - amazing cocktails everywhere. - Il Rosmarino restaurant serves superb pastas and salads. The Italian food there was really impressive! - nice mosquitoes nets everywhere and no bug was found inside. - amazing gym. - amazing huge and clean main pool with nice decor and plenty of space and confortable sunbeds. Just the outdoor pool perfection setting!! - great spa amenities; although more attention should be giving to teas and snacks there (maybe some porcelain mugs). - the staff was overall very nice especially concierge and reception staff!! - live music with very talented singers most of the days!

DislikedThere are some problems that I believe that can and should be fixed. As minor as they are they just gave me a bitter taste that is totally unnecessary: - the breakfast. Same basics are just not there. There is no plain greek yogurt for example and the yogurt brand available is just not good at all. The eggs are not particularly interesting neither salad ingredients and overall there is too much sweets and pastries and lack of healthier options. It is the same everyday and it was a letdown to be honest. Sometimes the outside tables and chairs are wet in the early morning and staff doesn't adress that. Overall the service at the breakfast is just not that attentive. - car parking. There is no shade so the cars are blazingly hot everytime!! - restaurants. There should be an all-day burger or pizza service available not just at the room service! By the way the Ecru restaurant seems weird as it functions as a hallway to outside and is the main way get to the pool area. Feels strange. - bath amenities. Stefano Ricci bath amenities didn't feel good enough for the resort standards. They come across very chemical and perfumy heavy but not as nice quality as other standard brands. I didn't like them and would totally replace them. - value services. Most the services in the property feel overpriced and some of them could even be free, for instance normal bikes and some kind of activities.

LikedFrom the entrance of the hotel, which is state of the art lobby to the room and facilities, where everything is managed smoothly and with high attention to every detail - we loved pretty much everything. At the reception we got a free upgrade to larger room with a beautiful view. I was travelling with my 8y.o son and we enjoyed many activities including hiking, e-bikes, archery which my son particularly loved. and adventure park. It was real family feeling in the hotel, and absolutely all requests were addressed with genuine care and attention. We tried restaurants Oliviana, Il Rosmarino and lobby restaurent, as well as bars by the pool and on the sunset platto - it was amazing. Landscaping and maintenance of the property is on highest level. It was very sad to leave as we would gladly stay a whole week - but it left us absolutely warmest memories and feeling for our trip in Tuscany.

LikedThe best place for a relaxed holiday.

LikedAbout everything. Starting from the property itself, the staff (all of them very kind and helpful), the facilities, the rooms, the peacefulness of every corner, the noise of the birds and the stunning views. Last but not the least, the superb breakfast

DislikedLiterally nothing

LikedAmazing location, service optimum

LikedEverything. The food, location, service, staff and attention to detail wa world class. This is the best hotel and i will return next year.

LikedThe employees are very friendly, helpful. The atmosphere is fantastic. Very nicely decorated building.