“Brilliant staff. Well-trained and well-mannered.”
LikedEverything is meticulously arranged. High standards are maintained.
★★★★★ · Chiyoda, Tokyo
Chiyoda-ku Pacific Century Place Marunouchi 1-11-1 Marunouchi · #17 of 25 by guest score in Tokyo





Guest category scores, compared with the average across the 25 Tokyo hotels on this site.
| Rating category | Four Seasons Hotel Tokyo at Marunouchi | Tokyo average | Difference |
|---|---|---|---|
| Cleanliness | 9.7 | 9.7 | 0 |
| Comfort | 9.9 | 9.8 | +0.1 |
| Facilities | 9.3 | 9.5 | -0.2 |
| Location | 9.4 | 9.4 | 0 |
| Staff | 9.7 | 9.6 | +0.1 |
| Value for money | 8.5 | 8.6 | -0.1 |
| Free Wifi | 9.6 | 9.5 | +0.1 |

44 m² · Up to 3 guests

65 m² · Up to 3 guests

52 m² · Up to 3 guests

52 m² · Up to 2 guests

72 m² · Up to 3 guests

88 m² · Up to 3 guests

44 m² · Up to 3 guests

102 m² · Up to 3 guests
Most mentioned in reviews: Location, Room, Breakfast, Bus, Noise, Bed, View, Dinner, Clean, Pool, Spa, Luggage.
LikedEverything is meticulously arranged. High standards are maintained.
LikedMy stay at the Four Seasons was fantastic—you truly get what you pay for. The service was exceptional from start to finish. The hotel has a small, intimate feel that made me feel like I was staying with family. Everyone made a genuine effort to get to know me by name, and every member of the staff was warm, attentive, and welcoming. A special thank you to Chikako and Rabin, who kindly walked me to the train station to make sure I didn’t get lost. Their thoughtfulness went above and beyond. I also want to thank Hiro from room service. Housekeeping was also very accommodating with the timings What an amazing team! Their hospitality made my experience unforgettable, and I can’t wait to return.
LikedStaff was exceptionally attentive. Went above and beyond what is customary.
DislikedBreakfast was somewhat small with regard to choices
LikedSuper nice and friendly staff members, the room size is great and the location near to everything you need
LikedI wanted to take a moment to express my heartfelt appreciation for the exceptional hospitality and wonderful service I experienced during my recent stay at your hotel. From the moment I arrived, I was treated with warmth and kindness that made me feel truly valued and cared for. The attention to detail and commitment to excellence that your team demonstrated were truly impressive. Every interaction, whether it was with the front desk, housekeeping, or the culinary team, was consistently exceptional. Please know that your hard work and dedication have not gone unnoticed. You have set a high standard for hospitality, and I feel grateful to have had the opportunity to experience it. Thank you again for making my stay so memorable. I look forward to the opportunity to return in the future. You guys deserve a 7 star review
LikedNice location in the heart of Tokyo. Next to main train station and easy access to many subway lines. Staff was very helpful, especially given that this was our first time in Japan.
LikedReceived an upgrade to a lovely corner suite on the second half of our 7 day stay
LikedMany considerations for little kids
DislikedBed too soft
Reviews from verified guests.