“Perfect”
LikedEverything was perfect, specious clean room, great breakfast and attentive service
DislikedLocations slightly far than the city but not a major issue
★★★★★ · Kuala Lumpur
No 6, Jalan Stesen Sentral 2, KL Sentral Train Station, 50470 Kuala Lumpur, Malaysia · #3 of 10 by guest score in Kuala Lumpur





Guest category scores, compared with the average across the 10 Kuala Lumpur hotels on this site.
| Rating category | The St. Regis Kuala Lumpur | Kuala Lumpur average | Difference |
|---|---|---|---|
| Staff | 9.8 | 9.5 | +0.3 |
| Facilities | 9.6 | 9.3 | +0.3 |
| Cleanliness | 9.8 | 9.5 | +0.3 |
| Comfort | 9.8 | 9.5 | +0.3 |
| Value for money | 9.3 | 8.9 | +0.4 |
| Location | 9.3 | 9.4 | -0.1 |
| Free WiFi | 9.5 | 9.2 | +0.3 |
LikedEverything was perfect, specious clean room, great breakfast and attentive service
DislikedLocations slightly far than the city but not a major issue
LikedThe suite was very spacious and comfortable. The facilities were great but the standout was breakfast which was head and shoulders better than other comparable hotels.
DislikedThe hotel does not book nannies or childcare. You must supervise your children in the kids club at all times or find a nanny externally. Every other 5star hotel we have stayed in provides this service so this was a bit disappointing.
LikedI went there intending to surprise my wife for her birthday. I was also surprised, they did a great job decorating the room and far exceeded my expectations.
DislikedMy spa booking initially didn't go through and by the time they made the corrections, there we're no slot for my wife as there were only male masseurs. I booked a couple of weeks in advanced, so a bit sad that happened.
LikedYou receive fabulous services that go beyond expectations, with staff showing warm behavior and a genuine sense of welcoming. They truly try to help you heartfully so you can enjoy your stay. As a frequent traveler, I can confidently say everything is great — from breakfast to the bed and pillows, leaving you with a refreshed feeling.
DislikedThe location was not my favorite, as it isn’t suitable for walking. To reach the city center, you’ll need to take a taxi.
LikedVery clean, very helpful and nice staff, they don’t give you a reason to be upset, instead of late checking and long breakfast Q they offered me free breakfast for two days, I didn’t ask for it even.
DislikedPerfect overall, breakfast kitchen is small when season and you need to wait little time.
LikedBeautifully designed, rooms were spacious and well maintained, in a great location near Sentral and the Bangsar neighbourhood
LikedEverything the staff the breakfast the swimming pool
DislikedIt’s a bit overpriced
LikedThe front desk at check in and check out were very, very efficient and welcoming.
Reviews from verified guests.