“Family friendly, food is always on point, everyone is always friendly.”
LikedThe property is absolutely stunning, amazing views from every angle of the hotel
DislikedEverything is amazing.
★★★★★ · Hotel Zone, Cancún
Hyatt Ziva Cancun All-Inclusive
Blvd. Kukulcan, Manzana 51 Lote 7, 77500 Cancún, Mexico · #6 of 10 by guest score in Cancun
9.1Wonderful524 reviews
From $1,214a night · lowest rate found Oct 2026
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Hyatt Ziva Cancun All-Inclusive guest ratings
Guest category scores, compared with the average across the 10 Cancun hotels on this site.
| Rating category | Hyatt Ziva Cancun All | Cancun average | Difference |
|---|---|---|---|
| Location | 9.4 | 9.4 | 0 |
| Cleanliness | 9.3 | 9.6 | -0.3 |
| Value for money | 8.7 | 8.9 | -0.2 |
| Facilities | 9.3 | 9.4 | -0.1 |
| Comfort | 9.3 | 9.6 | -0.3 |
| Staff | 9.3 | 9.5 | -0.2 |
| Free WiFi | 9 | 9.1 | -0.1 |
Hyatt Ziva Cancun All-Inclusive reviews
“Beautiful property with amazing staff!”
LikedStaff were professional, respectful, and friendly!! Property was kept clean and probably the best beach in all of Cancun.
DislikedWe liked everything about the property!!
“Best of the best”
LikedEverything about this resort is completely amazing. The infrastructure, the cleanliness, the hospitality from the team. We needed to leave the hotel a little later and Odalys was very helpful and kind at the front desk, making it possible for us.
“Sensacional! O melhor de Cancun!”
LikedLocalização ótima, atendimento e serviços de toda equipe foi sensacional, desde recepção, garçons, cabana, restaurantes, golfinhos, difícil ver isso em outros hotéis em Cancun. Muito educados e prestativos, SUPER RECOMENDO!.
DislikedNada, tudo perfeito.
“Wedding quick stay”
LikedAmazing options of food throughout the property. The location is phenomenal but we never left the property itself since there is so much to do. Staff is great and always courteous. The beach on the dolphin side of the property was incredible. Lorenzo pizza incredible! Tradewinds breakfast amazing! Cabanas by the beach awesome.
DislikedCould have more servers in pool area. Beach area could have more shaded cabanas/ stretchers
“Perfect in every aspect.”
LikedEverything. The Facilities, the Staff, the Food and the location are Perfect. It was the right choice to start our honeymoon at this Resort.
DislikedThe French restaurant was a little bit overrated. Still to many choices to go with.
“It was Perfect in all Aspects.”
LikedEverything was perfect. The Service, the Staff and the Facilities. We kicked off our Honeymoon at this Resort and it was THE right Choice.
DislikedThe french restaurant was kinda overrated. Still there are many other Choices to go with.
LikedBest customer service. The culinary team was great
Reviews from verified guests.
