“Amazing! Looking forward to going back there”
LikedEverything was amazing! All the staff are very nice, we ate and enjoyed at all the restaurants, fun activities in the pool, amazing view
★★★★★ · Costa Mujeres, Cancún
Carretera a Punta Sam Isla Blanca, MZ 2, Lt 10, 77400 Cancún, Mexico · #5 of 10 by guest score in Cancun





Guest category scores, compared with the average across the 10 Cancun hotels on this site.
| Rating category | Secrets Playa Blanca Costa Mujeres | Cancun average | Difference |
|---|---|---|---|
| Cleanliness | 9.7 | 9.6 | +0.1 |
| Comfort | 9.8 | 9.6 | +0.2 |
| Facilities | 9.7 | 9.4 | +0.3 |
| Location | 9.2 | 9.4 | -0.2 |
| Staff | 9.5 | 9.5 | 0 |
| Value for money | 9 | 8.9 | +0.1 |
| Free WiFi | 9.4 | 9.1 | +0.3 |
LikedEverything was amazing! All the staff are very nice, we ate and enjoyed at all the restaurants, fun activities in the pool, amazing view
LikedBeautiful, lush greenery. We loved all the natural elements to the structures and decor
DislikedThere wasn’t anything we disliked
LikedHotel looks like brand new! Room are huge and all of them have a special view from the hotel and sea. The staff was amazingly kind and did everything to meet our expectations.
LikedEverything! You don’t need to leave the hotel on your entire stay! It is beautiful, comfortable, the food is delicious, there’s entertainment every night in the theater and every day at the different pools and lounges.
Likedexcellent concierge service and the staff was very friendly all over
Dislikedthe food was really good, but some of the restaurants could improve their meals a little bit (the red meat was the only problem, in my opinion. the rest was incredible)
LikedEverything was absolutely incredible about this resort. Truly the first time I’ve been on vacation and it feels like vacation. You feel taken care of in every way and you feel completely relaxed. Everything is thought of and taken care of for you. From the poolside service (food, drinks, and even sunglasses cleaning) to a turndown service at night when chocolate is placed on your pillow and relaxation music is put on the tv. Everything is so clean and the staff is incredibly kind and will remember you and your drink orders! We were upgraded to a better room at no cost when we arrived and couldn’t stop raving about the resort the entire trip. There are events throughout the day and night so there is always something to do. I would come back here in a heart beat. We’re already talking about visiting again within the year! SO worth the price.
DislikedSome things at restaurants were a hit or miss but mostly great! The seaweed is pretty rough on the beach in June though they do try to keep it clean. While we were there, we could only get in the water one day because of how much seaweed was in the water and shoreline.
LikedEverything. Staff,accommodation, choice of restaurants and the food was amazing.
DislikedPool water was too warm.
LikedGorgeous property with lush tropical grounds. Food was delicious, everything was clean. Very attentive staff.
Reviews from verified guests.