★★★★★ · San José del Cabo
Carretera Transpeninunsular Kilometro 7.5 Punta Palmilla, 23400 San José del Cabo, Mexico · #8 of 20 by guest score in Los Cabos
Guest category scores, compared with the average across the 20 Los Cabos hotels on this site.
| Rating category | One&Only Palmilla | Los Cabos average | Difference |
|---|---|---|---|
| Staff | 9.6 | 9.5 | +0.1 |
| Facilities | 9.4 | 9.3 | +0.1 |
| Cleanliness | 9.4 | 9.5 | -0.1 |
| Comfort | 9.6 | 9.6 | 0 |
| Value for money | 7.8 | 8.2 | -0.4 |
| Location | 9.4 | 9.3 | +0.1 |
| Free WiFi | 7.5 | 9.2 | -1.7 |
LikedThe swimmable beach, the pools, the location, the wonderful staff, the large comfortable room
DislikedDrinks, meals and spa treatments were all very expensive . Would except higher prices at exclusive resort but these were way up there.
LikedSpotless and beautiful property. Very clean and the breakfast was awesome
DislikedThe prices for food is ridiculous! 1 hamburger, 2 tacos, 2 sodas $165.00 for lunch. We ate off property all the time because the prices were crazy. All the other guest did the same mostly
LikedI loved having so many options and the health juices were also varied and we tried most of them! Of course you cannot beat the view and the staff was incredibly attentive! They even noticed I was a little chilly and immediately offered me a cozy blanket!
LikedIt is a beautiful property with amazing pools and a very nice beach. The rooms are large and comfortable and we had a great ocean view. The staff are amazing. Food and beverage was very good.
DislikedThe food and beverages at the hotel were expensive so we sought food at restaurants outside the hotel. The location was far from town and other restaurants so we had to take Ubers and the traffic was awful.
LikedSpectacular location, facilities, dining and staff! This was a return visit for us on our 20th anniversary and we absolutely loved it! There are more than a few world-class resorts in Los Cabos, including several that we have visited and enjoyed (Esperanza, Las Ventanas and Waldorf Astoria Pedregal), but we believe the combination of the vastness of the property, its beaches, and greenery combined with truly, exceptional dining and a very experienced and personable staff makes Palmilla hard to beat. Thanks to everyone for celebrating our anniversary along with us.
LikedI cannot begin to explain how special this place was. The obvious talking points are the location, landscaping, amenities and services, but the most important factor my partner and I took away from the experience was the genuine kind attitude from all of the staff. Every staff member had a smile that didn't seem forced, a great sense of humor, and legit made me think - I want that kind of job. What they do is so hard - dealing with so many personality types and having to maintain a positive attitude - and they made it seem so easy. I've stayed at several places with high-end amenities in beautiful locations, but the staff went above and beyond our expectations.
DislikedI cannot think of one thing I didn't like. Everything was beyond perfect.
LikedStaff was amazingly attentive. Property grounds were well kept and beautiful
LikedEverything! The foods amazing, the staff are super nice and helpful the property is beautiful.
DislikedThe margaritas by the pool are a bit pricey
Reviews from verified guests.
