“Beautiful hotel in the perfect location.”
LikedBeautiful hotel in a great location. We walked everywhere…. The staff were attentive and very pleasant.
★★★★★ · Amsterdam City Center, Amsterdam
Keizersgracht 384 , Amsterdam City Center, 1016 GB Amsterdam, Netherlands · #7 of 11 by guest score in Amsterdam





Guest category scores, compared with the average across the 11 Amsterdam hotels on this site.
| Rating category | The Dylan Amsterdam | Amsterdam average | Difference |
|---|---|---|---|
| Staff | 9.6 | 9.5 | +0.1 |
| Facilities | 9.3 | 9.2 | +0.1 |
| Cleanliness | 9.5 | 9.5 | 0 |
| Comfort | 9.5 | 9.5 | 0 |
| Value for money | 8.2 | 8.5 | -0.3 |
| Location | 9.9 | 9.5 | +0.4 |
| Free WiFi | 9 | 8.9 | +0.1 |
LikedBeautiful hotel in a great location. We walked everywhere…. The staff were attentive and very pleasant.
LikedIt’s beautiful, the rooms are luxurious, the staff were incredibly friendly and professional. Perfect location that is quiet, convenient, and away from a lot of the tourist madness. Food and drink were also exceptional. Special shout out to Gimin who was always attentive and welcoming. Will definitely stay here next time in Amsterdam.
LikedMy room was amazing! The staff was extraordinary and I would return for the turndown service alone. They left a treat each night. One night was the best cookie I have ever had in my life. I am not exaggerating.
DislikedThere was nothing I disliked.
LikedExcellent location. Very walkable to museums and restaurants
LikedJust an exceptional property with excellent service and attention to detail. Sets the bar.
DislikedThat I can't stay here more often
LikedThe location is perfect. The staff is professional, pleasant, accommodating. We particularly appreciated the advice and assistance of Ronald, the concierge.
DislikedWe stayed 3 nights, and then another night a week or so later. Our first room was perhaps not spacious, but was very comfortable in terms of allowing us room for suitcases and just moving around without bumping into each other. For our second stay, we requested a walk-in shower. The tub shower combo in room one was awkward to get in and out of. We did, indeed, have a walk-in shower and it was beautiful. However, the room was very small, with inadequate space for both suitcases. Having said that, we would stay at The Dylan again, because the ambience and staff are wonderful.
LikedLocation could not have been better for activities we had planned - museums and sightseeing. Concierge Ronald is a rock star, scoring tickets and arranging a fun canal tour. The restaurants he recommended were enjoyable and not ultra-expensive.
DislikedWe asked for a room with a walk-in shower for our next stay. The tub shower combo was a little awkward, but doable.
LikedLocation was perfect for our 2 day stay, the staff so helpful, our room a space we loved! Our stay was Like being a guest in the most beautiful home ever with every detail so thoughtfully curated
DislikedLoved everything
Reviews from verified guests.