Mandarin Oriental, Muscat

LikedThe spaciousness and detailed elegance of the room, the staff, along with high quality of food at its restaurants, made my stay enjoyable.

LikedEverything, specially the pool area, the kids club and the french toast we had at the breakfast!

LikedOne of the coolest properties I’ve stayed, you can walk to the beach, the staff were extremely kind, never met a team this impressive

DislikedThere weren’t any restaurants in-house for lunch that had a good options. The breakfast was the same everyday. For a mandarin oriental, an Asian restaurant would have been a great add on.

LikedExcellent service, impeccable cleanliness, beautiful and modern design, highly professional and friendly staff, outstanding restaurant quality, and a peaceful. I was staying at the hotel during my birthday, and I truly appreciate the beautiful surprise you arranged for me. Thank you so much for making my birthday even more special.

DislikedNothing in particular. I had a very pleasant stay.

LikedStaff were so friendly and helpful specially Arefeh who was at the checking desk, I got a lot of information about Muscat in relation to tourism.

LikedMandarin Oriental Muscat and the beautiful Omani hospitality… honestly it cannot get more courteous than this. Every single request was handled with a smile and genuine care. A huge thank you starting from the warm check-in with Tunu, to Maryam behind the phone who never once got tired of my endless requests 😄, David at the pool, Ammar and the valet team, and Sultan for the super late checkout and amazing hospitality. Thank you Oman, thank you Mandarin Oriental Muscat. You definitely deserve more than 10/10. Can’t wait to come back again

LikedWe had a sea view suite that was spacious and overlooked the water. Truly breathtaking. The beds were super comfortable and the service was attentive. Even though it was a busy time because of Eid holidays and they were receiving a much higher number of visitors (including at their restaurants) they provided excellent service and offered extra perks to keep us happy and comfortable. The food at the breakfast buffet was varied and delicious. And room service food arrived quickly. When I was struggling to connect my phone to the tv screen to AirPlay something they even sent a technical team to install a new Apple TV machine to make it work. This level of service beats other Mandarin Orientals I’ve stayed in including Paris.

DislikedThe area near the beach had mosquitos and the ground was boiling hot because the weather was really hot. I think a different landscaping solution with less grass and materials that reflect rather than absorb the heat would leave guests with feet that aren’t scorched every time they went to swim!! They would have a lot more people using the beach area even when it’s hot if the design was better. Other than that, honestly nothing to report. The hotel was excellent in every way.

LikedJust amazing, facilities, food and service at the very top!

DislikedProbably best overall hotel in Muscat !