LikedThe staff was very friendly, they helped me reschedule my dates as international travel was disrupted. Because the same category room was not available on of the days, they gave me 3 dinner vouchers complimentary for 3 nights as well. Although we arrived late the first day, they voluntarily accommodated us with a lunch voucher too. It’s boutique hotel with less number of suites which helps the staff to attend the guests with a lot of precision. The food was extraordinary and the location was top notch. Just a stone’s throw away from the main square and all the restaurants and bars.
★★★★★ · Cusco City Centre, Cusco
Inkaterra La Casona Relais & Chateaux
Plaza Nazarenas 113, Cusco City Centre, 084 Cusco, Peru · #8 of 9 by guest score in Cusco
9.3Wonderful68 reviews
From $484a night · lowest rate found Oct 2026
Check availability
Inkaterra La Casona guest ratings
Guest category scores, compared with the average across the 9 Cusco hotels on this site.
| Rating category | Inkaterra La Casona Relais & Chateaux | Cusco average | Difference |
|---|---|---|---|
| Location | 10 | 9.7 | +0.3 |
| Cleanliness | 9.6 | 9.8 | -0.2 |
| Value for money | 8.8 | 9.1 | -0.3 |
| Facilities | 9.3 | 9.6 | -0.3 |
| Comfort | 9.7 | 9.8 | -0.1 |
| Staff | 9.5 | 9.7 | -0.2 |
| Free WiFi | 5 | 8.3 | -3.3 |
Inkaterra La Casona reviews
“Amazing”
LikedVery incredible everything!!!! Massage was outstanding
“If you’re debating it, stay here! You will not regret it. Gorgeous historical property and very bespoke experience.…”
LikedAbsolutely magical property. Every detail was thoughtful, including the sustainable bathroom items. Loved the customized feel of everything and felt very pampered.
LikedBeautiful property in the middle of the historic centre. This is a very small heritage property, which feels very peaceful and intimate. The rooms was very big and comfortable. Staff was extremely attentive and friendly. Breakfast was great with a lot of choice.
“Perfect location, super friendly and professional staff and great quality of the restaurant.”
LikedOur stay was simply amazing. What stood out above all was the exceptional quality of the service. We felt truly welcome and the staff did everything to make our stay memorable.
“Highly recommend when staying in Cusco”
LikedThe property is a gorgeous building with really lovely rooms, that are huge and have massive bathrooms with a lovely shower and bath. They have a bubble bath service and a fire place in the room where they can come and light the fire to make the room cosy. They also provided lovely hot water bottles at turn down service which was needed after long days spent outdoors - in the mountains - in spring. The hotel is situated in a perfect location around a beautiful square, walking distance to all the best restaurants and shops.
DislikedOther than the spa there’s nothing really to do at the hotel other than being in your room or in the seating area by the fire. Not the end of the world as there’s so much to see and do in the area. They could also have more outdoor seating.
“Glorious spacious rooms with huge bathrooms and comfortable beds. No. 1 position in Cusco.”
LikedLocation and rooms absolutely superb. Breakfast excellent.
DislikedThe staff (or the main concierge at least) could do with more training in English. The little square in teh centre could be developed into a nice garden but is rather plain at present. The shower was a little weak and very slow with hot water.
“Special place worth the splurge.”
LikedA true luxury hotel. The staff went above and beyond for us, even upgrading us to a huge balcony room. Was like a peaceful little oasis in the middle of Cusco’s festival season.
DislikedNothing. Every detail was considered.
Reviews from verified guests.
