“Very exclusive stay”
LikedEverything is perfect, the attitude of the staff is fantastic, very attentive and welcoming
★★★★★ · Se, Funchal
The Reserve - within Savoy Palace - The Leading Hotels of the World
Avenida do Infante 25 B, Se, 9004-542 Funchal, Portugal · #1 of 10 by guest score in Madeira
9.7Exceptional72 reviews
From $989a night · lowest rate found Oct 2026
Check availability
The Reserve Hotel guest ratings
Guest category scores, compared with the average across the 10 Madeira hotels on this site.
| Rating category | The Reserve | Madeira average | Difference |
|---|---|---|---|
| Cleanliness | 9.9 | 9.7 | +0.2 |
| Comfort | 10 | 9.7 | +0.3 |
| Facilities | 9.9 | 9.5 | +0.4 |
| Location | 9.8 | 9.6 | +0.2 |
| Staff | 9.8 | 9.6 | +0.2 |
| Value for money | 9 | 8.7 | +0.3 |
| Free WiFi | 10 | 9.3 | +0.7 |
The Reserve Hotel reviews
LikedI loved everything about this hotel! Best experience I’ve ever had! Breathtaking!
LikedStaff in general and our GEPA (Guest Experience Personal Assistant - Mariana) did a great job to make our stay a very memorable one.
“Wonderful experience, wanting to return soon”
LikedThe amazingly attentive staff, who were so authentically friendly. The property architecture. The kitchenette in the room was brilliant for the hike The bar to watch the championship football The staff who rescued my wet shirt 30min before departure and somehow managed to dry it
DislikedI would have loved a great coffee made from a good espresso machine. I realise that this is small in comparison with all the positives.
“Best hotel stay we’ve had for a good while. The excellent staff made the experience incredible. Would give it more…”
LikedFantastic staff, friendly and very helpful. Beautiful decor and outlook to both sea and mountains. Excellent restaurants. Great sized rooms with lovely decor. Location ideal on the edge of Funchal.
“Impeccable.”
LikedWhat is there not to like? The cool building, the amazing views, the extremely nice, enthusiastic and helpful staff, the very clean and comfortable room. The eye for detail and fantastic service.
LikedIt is a beautiful property and the staff try very hard to provide great service. Breakfast was excellent.
DislikedSometimes the efforts crossed wires when different parties were responding to a WhatsApp chat that they kindly proposed as a support service.
“Stunning.”
LikedIf you are split to take it or not. Do. Its best hotel in Madera. Totally worth the money. Big recommendation!
Reviews from verified guests.
