LikedIt exceeded our expectations. The service was flawless made us feel at home. The food quality was extraordinary, easily rivaling the standards of a Michelin-starred restaurant. If you value exceptional hospitality and world-class dining, this hotel is a absolute gem.
★★★★★ · União de Freguesias do Centro, Porto
Torel Palace Porto
Rua de Entreparedes 40, União de Freguesias do Centro, 4050-240 Porto, Portugal · #3 of 15 by guest score in Porto
9.5Exceptional855 reviews
From $420a night · lowest rate found Oct 2026
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Torel Palace Porto guest ratings
Guest category scores, compared with the average across the 15 Porto hotels on this site.
| Rating category | Torel Palace Porto | Porto average | Difference |
|---|---|---|---|
| Cleanliness | 9.6 | 9.6 | 0 |
| Comfort | 9.6 | 9.7 | -0.1 |
| Facilities | 9.4 | 9.4 | 0 |
| Location | 9.7 | 9.4 | +0.3 |
| Staff | 9.8 | 9.6 | +0.2 |
| Value for money | 9 | 8.8 | +0.2 |
| Free WiFi | 9.6 | 9.3 | +0.3 |
Torel Palace Porto reviews
“Excellent staff, lovely hotel, a must stay in Porto.”
LikedStaff was very kind, friendly and helpful. They have even prepared a birthday cake for my son late in the day and brought to my room. Hotel was a piece of art, it is indeed a palace that you would love. We came in very early and checked out very early, they helped us in every part of our stay. 10/10 would recommend
“Nice stay with comfortable amenities”
LikedThe design of the lounge/ library was comfortably inviting and the breakfast was nice
DislikedThe layout of the junior suite lacked any common space to relax aside from on the bed
“Excellent stay in Porto”
LikedBeautiful property, room extremely well appointed - exceptional staff. Restaurant on premises is extraordinary . Pool small but very refreshing. Our balcony was spectacular.
DislikedDoor for building across the street does not necessarily close well, if guests aren’t careful they can leave it open. One evening we did not get turn down service.
“Gorgeous property in the heart of the city.”
LikedBeautiful space. Convenient location. Loved the rooms. Spacious and modern, clean, and good AC.
DislikedLiked everything. Nothing bad to say.
“The hotel and staff made our stay outstanding.”
LikedThe hotel is beautiful. Staff was amazing! Breakfast was very good.
DislikedThe mirrors in the room are confusing. Unable to walk to the waterfront.
“Excellent hotel. Great location. Luxurious stay”
LikedThe hotel is a truly a luxury experience and its location is hard to beat. Minutes away from everything in the main city. The Hotel is in a revamped palace and they have taken extra effort to conserve some of the heritage elements. The breakfast is lavish and worth relishing. The hotel staff and their hospitality is par excellence.
DislikedWhen we booked, we booked a studio apartment. Just be aware that the studio apartment is across the street from the main hotel and the room we originally booked was nice and spacious but was on the ground floor and right by the street with very little natural light and no chance to keep the window opened. When we expressed our displeasure to the hotel staff they very graciously moved us to a room in the main hotel .
LikedThis is a great option to stay in Porto. Exceptional location, wonderful staff, comfortable and clean room, and excellent breakfast.
DislikedThe lighting in the bathroom area needs improvement.
Reviews from verified guests.
